Description
COMPANY OVERVIEW:
Oaks Property Management is a Newport Beach-based vacation rental management company committed to delivering high-quality property management services with a focus on professionalism, attention to detail, and operational excellence. We manage a small portfolio of premium short-term rental properties and are known for our reliability, responsive service, and strong relationships with our guests.
Our team operates with a clear standard of accountability and service, using advanced systems and streamlined processes to ensure every property is managed efficiently and every guest experience is handled with care. We are results-oriented, hospitality-minded, and committed to upholding the reputation we’ve built as a trusted leader in vacation rental management.
POSITION SUMMARY:
Are you a natural connector who thrives in dynamic, guest-facing environments? Oaks Property Management is looking for a high-energy, service-driven Weekly Rental Service Manager to lead the charge in delivering five-star guest experiences across our vacation rental properties in Newport Beach.
In this role, you’ll be the go-to person for everything from coordinating reservations to handling guest communications, solving problems on the fly, and keeping operations running smoothly. You’ll work closely with housekeeping, maintenance, and vendors to ensure every stay exceeds expectations. This position is ideal for someone who enjoys variety in their day, builds rapport easily, and loves turning challenges into opportunities.
You’ll also have the chance to shape strategy by analyzing trends, gathering feedback, and bringing new ideas to the table that help us grow and stand out in a competitive market. If you’re someone who thrives in a fast-paced setting, enjoys making people feel at home, and knows how to rally a team to get things done, this is the perfect opportunity.
RESPONSIBILITIES:
- Manage day-to-day operations of vacation rental properties, including guest check-ins and check-outs
- Coordinate with housekeeping and maintenance teams to ensure properties are clean, well-maintained, and guest-ready
- Develop and implement marketing strategies to increase occupancy rates and attract new guests
- Monitor guest feedback and reviews to identify areas for improvement and enhance the overall guest experience
- Prepare financial reports and budgets, analyzing performance metrics to drive profitability
- Oversee software administration and platform integrations for daily operations
QUALIFICATIONS:
Minimum Qualifications:
-
At least 3 years of experience in property management at a vacation rental company is required
- Proficiency in online rental and booking platforms is required
- Strong understanding of customer service principles and practices
- Excellent organizational and time management abilities
- Basic understanding of local rental laws and regulations
Preferred Qualifications:
- Experience with the Streamline Rental platform is highly preferred
- Knowledge of local real estate market trends and regulations
- Previous experience in a leadership or supervisory role
COMPENSATION & BENEFITS:
Salary Range: $70,000 to $80,000 annually
Bonus Plan: Yes
Benefits Include:
- Paid time off (PTO, sick days, and vacation days)
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Healthcare spending or reimbursement accounts (HSAs, FSAs, HRAs)
- Short-term and long-term disability insurance
- Telecommuting options
- Other benefits available upon request
Location: Newport Beach, California
Position Type: Full-time
Work Schedule: Monday - Friday