Description
COMPANY OVERVIEW:
About MVR Hospitality
MVR Hospitality is a leading hospitality and property management company based in Miami, specializing in both short-term rentals and hotel management. Our portfolio spans more than 300 luxury properties and landmark hotels, managed on behalf of a global network of investors.
We are committed to delivering outstanding guest experiences while maximizing profitability and long-term value for owners. Guided by our core values—trust, excellence, service, teamwork, care for our people, and resourcefulness—we are elevating the standard of hospitality in Miami by combining the flexibility of short-term rentals with the consistency of professional hotel operations.
POSITION SUMMARY:
We are seeking a Sales & BD Manager to drive growth in two key areas:
- Primary focus: Hotel rooms & short-term rental properties — acquire new corporate and TMC accounts, maximizing occupancy and ADR.
- Secondary focus: Business development for Hotel’s other commercial real estate businesses (laundry service, meeting-rooms / ballrooms offerings, among others) expanding ancillary revenue through B2B contracts and upselling to existing clients.
This is a hands-on sales role suited for a proactive closer who thrives on building relationships, negotiating deals, and turning opportunities into measurable revenue.
RESPONSIBILITIES:
Hotel Rooms & Short-Term Rental Properties
- Prospect, qualify, and close new corporate and B2B accounts across hotels and short-term rentals within MVR's portfolio.
- Build partnerships with groups, corporate clients, travel managers, relocation companies, OTAs, agencies, and airlines to drive bookings.
- Grow and manage a high-value pipeline; forecast revenue, occupancy, and conversion rates in CRM.
- Negotiate commercial agreements (rates, contracts, allotments, and channel partnerships).
- Collaborate with Revenue Management to develop pricing and distribution strategies that maximize occupancy, ADR, and RevPAR across both hotels and short-term rentals.
- Design and execute promotions, corporate outreach, and loyalty initiatives to boost direct bookings.
- Ensure seamless onboarding of new accounts, working closely with Operations and Property Management teams.
Ancillary Revenue — Laundry / Meeting Rooms and Ballrooms
- Identify, pitch, and close B2B laundry contracts with hotels, restaurants, and property managers.
- Develop meeting-room sales, creating bundled packages with accommodations.
- Define pricing, SLAs, and packages for laundry and meeting-room services (including add-ons such as A/V and catering).
- Partner with Operations to ensure service quality and scalable delivery.
QUALIFICATIONS:
- 5+ years of B2B sales in hotels, short-term rentals, serviced apartments, or travel distribution.
- Proven track record closing accommodation contracts, corporate rates, or channel partnerships.
- Skilled in negotiating commercial terms, collaborating with revenue management, and using CRM for forecasting.
WHAT WE VALUE AND WHAT TO EXPECT
At MVR, we seek professionals who:
- Build trust through integrity and consistency.
- Deliver with a service-first mindset.
- Uphold excellence in accuracy and reliability.
- Collaborate with team spirit and respect.
- Show care for others and work with empathy.
- Demonstrate resourcefulness in maximizing resources.
What We Offer
- Competitive compensation package (base + performance incentives).
- Opportunity to grow within a dynamic, expanding hospitality business.
- A culture at the intersection of hospitality, real estate, and investment.
- Challenging and rewarding projects that test and expand your skills.
What to expect:
KPIs
- Room revenue, occupancy, ADR, RevPAR
- Pipeline value and conversion rate
- Growth in direct bookings vs. channel mix
- Onboarding speed and time to first booking
- Revenue from ancillary services
- Meeting-room utilization and cross-sell attach rate
30 Days — Foundation & Discovery
- Complete onboarding: understand hotel, brand values, systems, and market position.
- Audit current sales pipeline, accounts, and distribution mix (rooms & rentals).
- Map competitors, target accounts, and opportunities in Miami market.
- Build relationships with internal teams (Revenue, Ops, GM).
- Visit key properties and shadow frontline interactions to understand guest experience.
60 Days — Execution & Early Wins
- Begin active prospecting and outreach for room sales (corporate, OTAs, agencies, groups).
- Close first new accounts and generate bookings.
- Launch direct booking promotions or partnerships in coordination with Revenue team.
- Pilot at least one B2B deal for laundry or meeting-room services.
- Present first sales forecast with pipeline, revenue targets, and conversion metrics.
90 Days — Growth & Scale
- Consistently manage and grow a healthy sales pipeline in CRM.
- Achieve measurable uplift in occupancy/ADR from new or re-activated accounts.
- Finalize at least 2–3 signed contracts for ancillary services (laundry/meeting rooms).
- Establish repeatable sales playbook: outreach scripts, CRM templates, reporting cadence.
- Present quarterly review with results vs. KPIs and roadmap for next 6 months.
First Year Outcomes
- Meet or exceed room revenue targets with measurable improvements in occupancy and ADR.
- Secure multiple B2B laundry and meeting-room contracts delivering incremental revenue.
- Shorten onboarding and accelerate first bookings for new accounts.
- Establish repeatable sales playbooks, CRM templates, and scalable reporting.