Resort Service Technician

COMPANY OVERVIEW:

Shape the Next Generation of Vacations!

Welcome to Evermore Orlando Resort—the resort that’s redefining the Orlando vacation experience. Just steps away from Walt Disney World®, Evermore stretches across 1,100 acres and offers a one-of-a-kind blend of spacious, upscale vacation homes, flats, and villas alongside the luxurious Conrad hotel. Our Team Members are true trailblazers, reimagining the vacation experience for each guest. Here, guests create their own adventure, enjoying the best of both worlds: the space and comforts of vacation home rentals combined with the amenities and services of a world-class resort.

Evermore is Orlando’s ultimate game changer. In a city known for its theme parks and endless lines, Evermore is the paradise guests crave on their days between park visits. Imagine endless relaxation around Orlando’s first and only beach paradise, Evermore Bay. Our stunning 8-acre crystal-clear lagoon is framed by zero-entry swim zones, beach bars, private cabanas, cozy firepits, and 20-acres of white sand. From beachside bars to a vibrant food hall and rooftop dining with views of the fireworks, we’ve crafted unforgettable experiences. Guests can challenge themselves on 2 Jack Nicklaus championship golf courses, enjoy water sports including kayaks and paddleboards, a family water slide, rope swing, and activities that fill their days including pickleball, bocce ball, and volleyball.

POSITION SUMMARY:

Evermore Resort in Orlando, FL is looking for a dependable and hands-on Resort Service Technician to join our maintenance team. This role is perfect for someone who enjoys troubleshooting, takes pride in their work, and is committed to creating a top-tier experience for every guest. You’ll be responsible for maintaining and repairing guest accommodations, resort buildings, equipment, and grounds—making sure everything is running smoothly and looking its best.

In addition to handling general maintenance, you'll be expected to keep tools, supplies, and equipment clean, organized, and well-stocked. Following all safety and security protocols is a must, as is being able to clearly communicate project updates and tasks both verbally and in writing. Flexibility is important too—you may be asked to take on additional duties as needed to support the team and ensure a seamless guest experience.

If you’re reliable, detail-oriented, and ready to be part of a supportive and hardworking crew, we’d love to hear from you.

RESPONSIBILITIES:

• Respond to interior and exterior guest calls for service in a timely manner. Make repairs and/or provide service in order to achieve complete guest satisfaction.
• Inspect, test, troubleshoot, repair, and maintain all facilities and property of the resort including but not limited to: Guest accommodations, buildings, machinery, equipment, grounds, roadways, signage, flooring, carpentry, plumbing, electrical, electronics, painting, drywall, HVAC, refrigeration, kitchen equipment and masonry.
• Greet all guests and fellow Team Members as you see them. Speak politely and assist them as needed, making sure to answer all questions and providing appropriate directions. Respond in a courteous manner to all questions, complaints, and/or requests to ensure complete satisfaction.
• Operate with the property maintenance software program and properly updates essential information via the use of a smart device.
• Perform preventive maintenance as needed on all items listed above and keep accurate records.
• Complete maintenance and facilities tasks from work orders and/or electronic devices
• Maintain a clean, safe, and hazard free work environment.

QUALIFICATIONS:

• High school graduate or equivalent education is required.
• Vocational or technical training relating to expertise preferred.
• 2+ years of resort maintenance experience
• Valid Florida Driver's License with acceptable driving record
• Must be able to read, write, speak, and comprehend English.
• Must be able to read and understand blueprints and schematic drawings.
• Ability to work independently with minimal supervision.
• Capable of performing role in a busy work environment
• Proficient in the use of electronic devices and their applications such as cell phones and/or tablets

COMPENSATION & BENEFITS:

Hourly Rate: $24

Benefits

• Paid time off such as PTO, sick days, and vacation days
• Health insurance
• Life insurance
• Dental insurance
• Vision insurance
• Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs
• Long term disability insurance
• Short term disability insurance
• Wellness programs
• Employee recognition programs
• Workplace perks such as recreation activities, food and coffee, and flexible work schedules

Schedule

• Full Time, with the ability to work weekdays, weekends, nights, and holidays