Description
COMPANY OVERVIEW:
At Manzanita Beach Getaway Rentals, we’re not just offering a job, we’re offering the opportunity to be part of a high-performing team that sets the standard for vacation rental hospitality on the north Oregon Coast. We manage a carefully curated portfolio of 50+ properties in Manzanita and Neahkahnie, delivering exceptional service to both guests and homeowners. Our team is known for its professionalism, consistency, and dedication to detail.
If you're a self-starter, team player, and take pride in your work, we’d love to hear from you.
POSITION SUMMARY:
As a Reservation Specialist at Manzanita Beach Getaway Rentals, you will play a crucial role in ensuring our guests have an unforgettable vacation experience. Your primary focus will be on efficiently handling reservation inquiries, processing bookings, and providing exceptional customer service to our valued clients. The ideal candidate is detail-oriented, thrives in a fast-paced environment, and possesses strong communication and problem-solving skills. Join our team and help create memorable beach getaways for our guests in the beautiful coastal town of Manzanita, Oregon.
RESPONSIBILITIES:
- Handle guest reservations, phone calls, and email inquiries
- Maintain work order systems and schedules (trash, propane, etc.)
- Provide support to field staff, management, and ownership
- File documentation and assist with various office tasks
- Ensure the smooth day-to-day operations of the office
QUALIFICATIONS:
Required:
- Previous experience in vacation rentals or front desk/reception required
- Strong emphasis on attitude: positivity, willingness to learn, and ability to follow protocols
- Must be dependable, contribute ideas, and work well in a team environment
- Proficient in reading, writing, and speaking English
- Spanish-speaking is a plus, but not required
- Strong typing, communication, and organizational skills
- Experience with multi-line phone systems and general computer programs (Microsoft Word, Excel, etc.)
- Must be self-motivated, detail-oriented, and reliable
- Must have stable local housing in the Manzanita area (required)
Preferred:
- 1 year of front desk experience
COMPENSATION & BENEFITS:
Hourly Pay Range: $20.00 – $22.00 / hour based on experience (after Season Bonus)
Benefits:
- Matching 401(k) plan
- Paid holidays and end-of-season bonuses
- Employee discount
- Flexible schedule
- Paid time off
- Fun, supportive work environment
Job Type: Full-Time | 35–40 hours/week | Weekend availability required
Location: Manzanita, OR (On-site only)
This is an in-person role, and remote work is not available. We kindly ask that only candidates with stable, local housing in the Manzanita area apply. Thank you for your understanding.