Property Care Specialist

Company Overview

Lake Tahoe Accommodations is a premier vacation rental management company specializing in properties throughout Lake Tahoe. With a carefully curated portfolio of homes and condos, we are dedicated to creating exceptional guest experiences in one of California's most breathtaking destinations.

From cozy mountain retreats to stunning lakefront homes, every property is thoughtfully maintained to deliver a memorable Tahoe experience. Our team combines local expertise with professional hospitality standards, ensuring guests receive outstanding service from booking through departure.

At Lake Tahoe Accommodations, we value responsiveness, attention to detail, teamwork, and genuine care for our guests. We take pride in creating five-star experiences that keep visitors returning year after year while fostering a collaborative and supportive work environment for our team.

Position Summary

Lake Tahoe Accommodations is seeking a detail-oriented Property Care Specialist to help ensure our vacation rental homes consistently meet the highest standards of quality, cleanliness, and guest readiness.

This hands-on role serves as the eyes and ears of our operation in the field. You'll inspect properties, solve issues proactively, perform minor maintenance tasks, coordinate with vendors, and ensure every home is ready to deliver an exceptional guest experience. The ideal candidate enjoys working independently, takes ownership of their work, notices the details others miss, and takes pride in maintaining beautiful homes.

This position is perfect for someone who enjoys variety in their day, likes working with their hands, and thrives in a role where no two properties are exactly the same.

What You'll Do

Property Inspections & Quality Assurance

• Conduct routine and on-demand property inspections using company standards and checklists
• Ensure homes are staged and presented to match listing photos and guest expectations
• Identify and document cleanliness, maintenance, or readiness concerns with detailed notes and photos
• Maintain accurate property records and inspection reports
• Proactively identify anything that could create confusion or frustration for guests

Property Care & Minor Maintenance

• Restock approved guest supplies and organize inventory areas
• Perform minor repairs such as tightening hardware, replacing light bulbs, and stabilizing furniture
• Replace and charge batteries for locks, cameras, and monitoring devices
• Assist with guest access issues, including lockouts and key access support
• Deliver approved guest items during stays when needed

Vendor & Operations Support

• Coordinate access for cleaners, maintenance vendors, inspectors, and delivery providers
• Verify vendor work completion and document results
• Identify and report technical issues such as internet outages, lock malfunctions, or offline devices
• Support inventory management, linen tracking, and supply replenishment

Property Onboarding & Setup

• Assist with preparing new properties for launch, including signage, labels, linens, and guest essentials
• Participate in pre-launch walkthroughs to ensure guest readiness
• Create and update property documentation, checklists, and how-to guides
• Maintain accurate guidebooks and property information

Team Collaboration

• Help train and provide feedback to housekeeping staff on quality standards
• Assist with updating SOPs, inspection procedures, and operational checklists as needed

Required Qualifications

• Experience in property management, housekeeping, short-term rentals, or hotels is required
• Highly detail-oriented with a commitment to doing the job right the first time
• Strong eye for presentation, staging, and property appearance
• Comfortable working independently with minimal supervision
• Excellent observational and problem-solving skills
• Dependable, punctual, and accountable
• Strong communication skills with the ability to document issues clearly
• Comfortable using mobile apps, digital checklists, and task management software
• Flexible and responsive when urgent situations arise
• Shares our values of professionalism, accountability, and guest-focused service
• Valid driver's license and reliable personal vehicle required

Physical Requirements

• Ability to travel between multiple properties throughout the workday
• Ability to lift and carry supplies, linens, and equipment up to 40 pounds
• Comfortable performing hands-on property tasks and minor repairs

Compensation, Benefits & More

Compensation

• Hourly Range: $25.00 - $30.00, depending on experience
• Additional bonus potential based on performance

Benefits

• Paid time off
• Mileage reimbursement
• Phone stipend
• Flexible scheduling options
• Employee recognition programs
• Workplace perks including recreation activities, food, and coffee

Schedule

• Part-time
• Approximately 25–30 hours per week
• 4–5 days per week
• Typical hours are approximately 10:00 AM – 5:30 PM
• Schedule to be determined

Location

• South Lake Tahoe, California
• Field-based property visits

What Success Looks Like

• Consistently completed tasks with no missed or late assignments
• Exceptional property presentation and inspection accuracy
• Minimal guest-reported cleanliness or maintenance concerns
• Proactive identification and resolution of issues before they impact the guest experience