Description
COMPANY OVERVIEW:
Scenic Stays, where the Emerald Coast is our playground!
At Scenic Stays, we specialize in vacation rental management and have created unforgettable experiences for visitors and homeowners alike since our inception. Our team of highly motivated professionals boasts an impressive 200 years of combined experience in the hospitality industry, so you can rest assured that your holiday destination is in safe hands.
Our commitment to providing exceptional customer service has made us a leader in Emerald Coast vacation rentals. From Perdido Key to Panama City Beach, we offer unbeatable solutions for anyone looking for a home away from home. Our company culture is built on hospitality and adaptability; whether it’s helping guests create their perfect getaway or aiding homeowners with maximizing their rental income – we are always eager to meet the challenge.
For Scenic Stays, creating a memorable experience is our top priority, so we always strive to ensure that everyone has an enjoyable stay with us.
If you’re looking for an opportunity to join a vibrant Emerald Coast business that genuinely cares about its customers - look no further than Scenic Stays!
POSITION SUMMARY:
The Owner Relations Manager (ORM) at The Crescent is a highly sought-after position that offers a unique opportunity to become part of our growing team in a beautiful coastal environment. This position reports directly to the General Manager, and is responsible for acting as the liaison between homeowners and rental management.
As part of your duties, you’ll need to be able to expertly foster an efficient and friendly atmosphere at The Crescent that resonates with clients, owners, and renters alike, ensuring the quality standards for all services provided by Scenic Stays are upheld.
To be the ideal candidate, you should possess excellent leadership skills and demonstrate a high level of commitment to customer service excellence. You’ll need to have strong interpersonal skills as well as love working in the hospitality industry with people from around the world.
If you are looking for an exciting chance to make an impact within a vibrant coastal community, then we invite you to apply today!
RESPONSIBILITIES:
- Act as the main point of contact for our Scenic Stays rental owners
- Maintain professional working relationships with each owner to facilitate any assistance they may need, including but not limited to rental assistance, upgrades/updates to units/homes, questions on accounting, rate analysis, unit inspections, etc.
- Also responsible for assisting with day-to-day operations, such as front desk, housekeeping, maintenance, etc., as needed.
QUALIFICATIONS:
- Short-term rental experience
- Hospitality driven
- Adapts easily on the job
- Seeks a high level of guest and owner satisfaction
- Excellent communication skills
- Availability for 40 hours of presence on site per week, with flexible scheduling essential during peak times.
COMPENSATION & BENEFITS:
Salary: $45,000 - $50,000
BENEFITS:
- Paid time off such as PTO, sick days, and vacation days
- Health Insurance
- Dental Insurance
- Vision insurance
- Retirement benefits or accounts
- Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs