Description
COMPANY OVERVIEW:
Joseph Ellen Properties is a growing vacation rental property management company dedicated to real estate and hospitality excellence. We pride ourselves on delivering exceptional service to both property owners and guests, ensuring seamless and profitable management of Vacation Rentals in NE Florida.
Why work with us?
This is the opportunity to be part of a company that’s just as passionate about real estate and the vacation rental industry as we are about the local community. Rooted in our core value, “Support Local,” we contribute 1% of our net revenue each quarter to local causes - aligned with our goal to be leaders in Northeast Florida's hospitality and real estate market, fostering growth and success for our clients and the community.
Working with us means making a real impact right where it matters. It’s about being part of a dynamic group that values innovation and supports each other in taking risks and celebrating successes. We offer competitive salaries, a comprehensive benefits package, and a work environment that’s all about growth and personal achievement.
Are you ready to lead, innovate, and grow with us?
Apply today to join us, where every day is an adventure, and we’re leading the way in NE Florida’s vacation rental and real estate industry.
POSITION SUMMARY:
Operations Coordinator/Integrator at Joseph Ellen Properties
At Joseph Ellen Properties, the Operations Coordinator/Integrator does more than manage day-to-day operations—you're a pivotal part of the force driving them. In this role, you’ll work closely with our visionary CEO to develop actionable steps that turn our big-picture vision into measurable results.
Your daily mission will be to oversee day-to-day operations of the business, including big picture projects, KPI tracking, systems and process improvements, and strategic initiatives to drive the business forward operationally. You’ll work to enhance the profitability of our properties, boost occupancy rates, and ensure our guests and property owners receive exceptional service.
As a key management team member, you will be responsible for implementing and operating within the Entrepreneurial Operating System (EOS), promoting alignment and accountability within your role, and fostering an environment of sustainable growth.
Ideal Candidate:
This role is the right fit for you if you enjoy identifying bottlenecks and creating systems to enhance operational efficiency, think of it as the glue that holds the entire operations together. This role will take complex, impactful projects from conception through implementation to successful completion.
Step into a role that expands your impact and professional growth within our close-knit, family-oriented team. Discover how your skills can help shape the future of real estate and hospitality in Northeast Florida.
Ready, set, innovate!
RESPONSIBILITIES:
- Oversee daily operations to maintain high occupancy rates, high quality, and profitability of vacation rental properties within our program.
- Develop and implement effective marketing strategies across various channels, including SEO, PPC, social media, and local branding campaigns.
- Serve as a liaison for property owners, ensuring compliance with regulations and satisfaction with management services.
- Conduct market analyses, oversee rate planning, homeowner renewals, and actively participate in owner-acquisition initiatives to support strategic growth (with additional profit-sharing opportunities awarded).
- Implement and manage the Entrepreneurial Operating System (EOS) to align operational department goals with company objectives and drive sustainable growth.
- Handle financial oversight, including budget management, and lead technology implementation and property onboarding processes.
- Work side by side with the CEO to drive high-level projects that will grow the company and achieve long-term goals.
- Drive community outreach programs to strengthen local partnerships and enhance company reputation.
QUALIFICATIONS:
- Vacation rental management experience is required.
- Must be tech-savvy with vacation rental software, preferably Hostfully and Breezeway.
- Possesses experience in Marketing, with vacation rental marketing experience preferred
- Financial acumen with the ability to manage budgets and expenses effectively
- Strong leadership, communication, and problem-solving skills.
- Commitment to delivering exceptional customer service.
- Working knowledge of EOS considered a major plus
- Bachelor's degree preferred.
COMPENSATION & BENEFITS:
Annual Base Salary: $60,000+ based on experience and achievement
Bonus: Pay + quarterly bonus opportunities OTE $70,000
Benefits:
- Paid time off, such as PTO, sick days, and vacation days
- Gym memberships or discounts
- Relocation assistance
- Commuting/travel assistance
- Workplace perks such as recreation activities, food and coffee, and flexible work schedules
- Growth progression to COO
Schedule: Weekdays from Monday to Friday with the flexibility to work evenings and weekends as needed.