Description
About Upkey Rentals
At Upkey Rentals, we’re redefining what it means to feel “at home” while away. Based in Gainesville, Florida, we manage a growing portfolio of thoughtfully designed vacation homes that prioritize comfort, style, and hospitality in every detail. Whether hosting a traveling nurse, a Gator football fan, or a family exploring Florida’s freshwater springs, we deliver more than a stay — we create memorable, elevated guest experiences.
As one of the top-rated short-term rental operators in the region, we are known for our quality, care, and commitment to excellence. We're a small, nimble, and passionate team with big ambitions. If you're someone who thrives in an environment where you can make a real impact and grow alongside the business, keep reading.
The Opportunity: Operations Coordinator
We are seeking a highly motivated, hands-on, and self-directed Operations Coordinator to join our team and play a critical role in our next phase of growth. This is not your typical 9-to-5 role—it’s a chance to help build a business from the inside out.
In this role, you will take full ownership of daily operations, with a key focus on building and leading our in-house cleaning team. From recruiting and scheduling to quality control and vendor relations, you’ll be the engine that keeps our operations running smoothly and our properties guest-ready at all times.
This is an ideal position for someone who is naturally organized, tech-comfortable, and thrives on solving problems in real time. You should enjoy a blend of fieldwork and office tasks, and be comfortable working independently without hand-holding. You’ll also have the freedom and responsibility to create scalable systems, improve processes, and directly influence company success.
There's real room to grow in this role—with clear opportunities for promotion, increased responsibility, and long-term financial rewards. If you're looking for a role with real responsibility, creative autonomy, and long-term growth, this is your chance.
Key Responsibilities
- Build and lead an in-house cleaning team, including hiring, onboarding, training, and daily oversight
- Develop and manage cleaning and turnover schedules to ensure timely property readiness
- Conduct on-site inspections to guarantee quality standards before guest check-ins
- Act as the local point-of-contact for remote team members, vendors, and contractors
- Identify and resolve operational issues in real-time with a focus on efficiency and guest satisfaction
- Manage team schedules, inventories, and vendor performance records
- Implement and optimize operational tools and technology (scheduling, communication, inspections)
- Continuously improve workflows, anticipate bottlenecks, and design systems that scale
- Provide emergency support during weekends or holidays as needed
What We're Looking For
- 2+ years of consecutive experience in property management or hospitality operations
- Proven ability to lead teams and manage vendors with professionalism and accountability
- Exceptional organizational, time management, and multitasking skills
- Comfortable with a mix of hands-on property work and administrative responsibilities
- Strong communication skills, both written and verbal
- Proactive, solutions-oriented mindset with an eye for operational improvement
- Familiarity with property management or scheduling tools is a plus
- Must have a valid driver’s license and reliable transportation
What We Offer
- Competitive Annual Salary: $40,000, with performance-based bonus potential
- Paid time off
- Gym membership reimbursement or wellness perks
- A startup environment with rapid career growth and leadership opportunities
- The autonomy and support to build systems that matter
- The chance to shape the future of a fast-growing business doing meaningful work
Schedule
- Full-time, on-site
- Five-day workweek with rotating weekend, holiday, and after-hours availability
- Flexibility is essential in this startup environment
How to Apply
To apply, please submit your resume and a brief introduction or cover letter explaining why you’re a great fit for this role. We’re not just hiring for today—we’re investing in the future of our company. Tell us how you’ll help us get there.