Description
COMPANY OVERVIEW:
Scenic Stays, where the Emerald Coast is our playground!
We know that when guests are booking their trip to Destin and 30A, they are presented with numerous vacation rental companies to choose from. But it’s our commitment to exceptional hospitality that makes us stand out from the crowd and keeps our guests coming back year after year. Our mission is to provide an unforgettable, personalized, and hassle-free experience that our guests will want to share for years.
As a highly motivated team, we bring 200 years of combined hospitality industry experience, ensuring exceptional guest experiences and a desirable work environment for our employees. Our company culture is built on hospitality and adaptability; whether it’s helping guests create their perfect getaway or aiding homeowners with maximizing their rental income – we are always up to meet the challenge.
Have you been looking for an opportunity with a unique hospitality company that values its customers and promises a stand-out professional journey? Apply now!
POSITION SUMMARY:
The Night Auditor is a key overnight team member responsible for ensuring the smooth operation of the resort during nighttime hours. This role combines guest service with accounting and reporting tasks, ensuring accurate end-of-day financial records, assisting guests with late check-ins or needs, and maintaining a secure and welcoming environment throughout the night.
RESPONSIBILITIES:
- Perform nightly front desk duties including guest check-in, check-out, reservations, and room assignments.
- Prepare and distribute daily reports for management, including occupancy, revenue, and shift activity summaries.
- Respond to guest requests, complaints, or emergencies in a professional and timely manner.
- Monitor property security and ensure the safety of guests and staff during overnight hours.
- Maintain cleanliness and organization of the front desk and lobby areas.
- Communicate effectively with housekeeping and maintenance teams regarding early departures or overnight incidents.
QUALIFICATIONS:
- High school diploma or equivalent required; associate's degree in hospitality or business preferred.
- Previous hotel front desk or night audit experience highly preferred.
- Strong attention to detail, organization, and problem-solving skills.
- Excellent customer service and communication abilities.
- Comfortable working independently and making sound decisions during overnight hours.
- Proficiency with hotel management software (e.g., Breezeway, LMPM, Guesty, etc.) and Microsoft Office Suite.
- Basic understanding of accounting principles.
- Ability to work overnight shifts, including weekends and holidays.
- Must be able to stand for long periods and occasionally lift up to 25 lbs.
COMPENSATION & BENEFITS:
Hourly pay range: $18.00 - $19.00
Benefits:
- Paid time off such as PTO, sick days, and vacation days
- Health insurance
- Life insurance
- Dental insurance
- Vision insurance
- Retirement benefits or accounts
- Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs
Schedule
Night Shift: 11pm - 7am; 5 nights a week