Description
COMPANY OVERVIEW:
Savvy STR Agents is rapidly growing their network of nationwide agents. We’re known for fast response times, high standards, and a client-first approach that turns inquiries into confident next steps. Our culture is proactive, metrics-driven, and team-oriented—if you like a clear scoreboard, strong coaching, and work that directly impacts results, you’ll fit in well.
POSITION SUMMARY:
We're looking for a motivated and energetic National Listings Lead Conversion Specialist who thrives on connecting with people and turning opportunities into appointments. In this role, you'll be the critical first touchpoint for potential listing clients across the country, using your natural enthusiasm and persuasive communication style to qualify leads, overcome objections, and schedule high-quality appointments for our agent team. If you love the fast pace of inside sales, excel at building rapport quickly over the phone, and take pride in seeing your conversations directly impact business growth, this is your opportunity to shine in a dynamic real estate environment where your results are recognized and rewarded.
RESPONSIBILITIES:
- Call, text, and email listing leads to set qualified appointments for agents (speed-to-lead matters)
- Follow proven scripts while keeping conversations natural, confident, and consultative
- Qualify each lead for motivation, timeline, decision-makers, competition, and pricing expectations
- Handle objections (timing, commission, "just curious," "talking to other agents," etc.) and move leads to a clear next step
- Maintain accurate CRM records: notes, statuses, tags, follow-up tasks, and appointment details
- Confirm appointments and improve show rate through reminders and pre-appointment preparation
- Track and report daily/weekly activity and conversion metrics (calls, contacts, set rate, show rate)
- Operate within real estate compliance guidelines; do not provide brokerage services beyond your role/scope unless properly licensed and authorized
QUALIFICATIONS:
- 2+ years of inside sales, appointment setting, lead conversion, or call-heavy client-facing experience
- Strong phone presence: confident, clear, and able to guide conversations to an outcome
- Proven follow-up discipline (you do not "set it and forget it")
- High attention to detail with consistent CRM usage (notes, tasks, next steps)
- Comfort being measured weekly on activity + conversion scorecards
- Ability to work in-office in Asheville, NC on the stated schedule
- Professional written communication for texts/emails with strong grammar
COMPENSATION & BENEFITS:
Annual Salary: $60,000 - $80,000
Bonus
This role includes a performance-based bonus plan tied directly to lead conversion outcomes. Bonuses are earned monthly based on the number of qualified listing appointments set and held, with added emphasis on appointment quality, follow-up consistency, and CRM accuracy. In addition, there is a quarterly performance bonus that may be awarded when the team meets defined pipeline and closed-transaction goals from leads originated and managed by the ISA's workflow. All bonuses are based on objective tracking in our CRM (including required qualification details, speed-to-lead, and show rate standards) and are designed to reward strong execution without encouraging "junk" appointments.
Benefits
- Paid time off such as PTO, sick days, and vacation days
- Workplace perks such as recreation activities, food and coffee, and flexible work schedules
Schedule
8:50am - 5:00pm