Description
COMPANY OVERVIEW:
Unique Stays is a premier vacation rental company. We offer a wide variety of high-end, unique properties for travelers seeking exceptional experiences. Our team is dedicated to providing top-notch service and ensuring that each guest has a memorable stay. We take pride in maintaining our properties to the highest standards of cleanliness and comfort.
POSITION SUMMARY:
What We're Looking For
We are seeking an experienced and dedicated Maintenance Technician for our Hendersonville/Saluda service area who has the ability to solve a variety of maintenance issues. The ideal candidate will be able to asses and fix a variety of common household issues, be able to prioritize tasks and service calls to various properties, and have a great attitude to work with the team and guests alike.
Weekends & On-Call required.
RESPONSIBILITIES:
- General Maintenance/Repair/Troubleshooting: Assess and fix a variety of household issues, and perform routine and preventative maintenance tasks such as: plumbing, electrical, HVAC, and carpentry repairs to ensure all properties are in top condition.
- Property Inspections: Conduct regular inspections of properties to identify and address maintenance needs promptly, ensuring all equipment and facilities are functioning correctly.
- Emergency Response: Respond promptly to emergency maintenance calls and perform necessary repairs to mitigate guest inconvenience and property damage.
- Communication: Must have great interpersonal skills to collaborate effectively with property management and housekeeping teams to coordinate maintenance tasks AND to help guests directly to provide excellent customer service while addressing their maintenance concerns professionally and efficiently.
- Technology Utilization: Use property management software and other technology tools to track maintenance requests, updates, and complete work orders. This role must utilize our systems to clock in/out, keep detailed records of repairs, submit mileage, receipts, and expenses.
- Additional Duties: Perform other related duties as assigned to support the maintenance & housekeeping teams and enhance guest experience. This role must be willing to pitch in to do the less desirable tasks AND respond promptly
QUALIFICATIONS:
Skills You'll Need
- 1-2 years of experience in maintenance or a similar role, preferably in the hospitality/property management industry, making service calls, in construction or similar.
- Strong knowledge of plumbing, electrical, HVAC, carpentry, and general repair skills.
- Must have and maintain your own set of tools for a variety of maintenance and repair tasks.
- Strong communication skills to interact with team members and guests professionally and clearly. Ability to work well with others and contribute to a positive team environment.
- Must have reliable transportation to travel between properties.
- Comfortable using technology using spreadsheets, Google Drive, and Gmail. Able to learn new communication & property Management software for communication and task management. (We currently use Discord and Boom) The ideal candidate will need to quickly become proficient with these programs.
- Ability to perform physical tasks, including lifting heavy items (up to 50 pounds), standing, bending, stooping, kneeling, and climbing ladders.
- Flexible schedule with the ability to work weekends and travel to properties.
We are an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law.
We are committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.
Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver's license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver's license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.
An offer of employment allows us to provide a successful completion of a background check.
COMPENSATION & BENEFITS:
Hourly Rate: $22 - $25
Benefits
- Paid time off such as PTO, sick days, and vacation days
- Commuting/travel assistance