Description
COMPANY OVERVIEW:
At Book N’ Gather, we’re a tight-knit vacation rental management company specializing in crafting unforgettable experiences that leave a lasting impression on guests who choose us for their Michigan getaway. We pride ourselves on the collaborative culture we’ve built, where each team member is valued for their hard work and perspective.
As owners of vacation rental properties, we understand the needs, goals, and desires of vacation rental homeowners. This knowledge and a white-glove approach have contributed directly to our success.
We offer vacation rental homeowners:
- Listing Management
- Guest Support
- Booking Management
- Cleaning and Maintenance Services
Poised for continued growth, we’re looking for someone who will bring a proactive, experienced, and professional approach to helping us uphold our reputation for exceptional service and pristine properties.
POSITION SUMMARY:
Are you a hands-on, detail-oriented individual who’d love to work on maintaining beautiful vacation properties?
We seek a reliable and thorough Maintenance Technician to join our team of professionals at Book N’ Gather Vacations.
As our Maintenance Technician, you'll be part of the backbone of our property maintenance services, ensuring that our guests and homeowners have the best home base for enjoying all that Michigan has to offer.
To succeed, your practical skills and problem-solving ability will be crucial in maintaining our quality standards. You'll be our go-to expert for repairs and preventative maintenance.
You can expect to handle a variety of maintenance tasks each day, from basic plumbing and electrical work to maintaining appliances, hot tubs, and HVAC systems. You will also be required to coordinate with housekeeping and third-party vendors to ensure that all aspects of the property's upkeep are met.
RESPONSIBILITIES:
- Perform detailed inspections of properties to proactively identify and address potential issues, maintaining a high standard of property care and guest experience.
- Perform various maintenance tasks, including basic plumbing, electrical repairs, and carpentry.
- Troubleshoot and repair common household appliances and maintain heating, ventilation, and air conditioning systems.
- Oversee the maintenance and troubleshooting of pool and spa facilities, guaranteeing their safe and efficient operation.
- Act promptly to address and resolve maintenance issues and emergencies, using strong problem-solving skills to ensure minimal impact on a guest's stay.
- Interact professionally and courteously with guests to address their maintenance concerns and maintain clear, ongoing communication with team members about the status and requirements of maintenance tasks.
- Follow our safety standards and quality control in all maintenance activities, ensuring a secure and well-maintained environment for guests and staff.
QUALIFICATIONS:
- Skilled in general maintenance, including plumbing, electrical work, carpentry, and other related tasks.
- Able to troubleshoot and repair common household appliances with working knowledge of HVAC system maintenance.
- Experience in maintaining and troubleshooting pool and spa systems.
- A valid driver's license and reliable transportation are required to commute to properties.
- A self-starter committed to maintaining a safe environment for guests and staff, upholding high-quality standards in all maintenance activities.
COMPENSATION & BENEFITS:
Hourly Wage: $25.00 - $35.00
Schedule:
- Ability to work flexible hours, including weekends and holidays, and respond to emergency calls as needed.
Please apply if you meet the above requirements and are excited to work closely with our team to drive greater growth and success in Lake Michigan.