Sextant Stays
Published
June 15, 2022
Location
New Orleans, Louisiana
Category
Job Type
Salary
Annual Salary: $50,000 - $55,000
Insurance
Yes

Description

COMPANY OVERVIEW:

Sextant Stays is a next-generation, VC-backed hospitality company utilizing technology to provide meaningful accommodations for leisure travelers in urban destinations across the U.S. Sextant provides customized, full-building residences that provide operational and guest experience advantages.

Sextant’s platform allows real estate owners to unlock significant value by repositioning traditional multifamily properties into hospitality assets through increasing revenue and decreasing operating expenses.

Sextant recently closed its Series A, so this role presents a great opportunity to be an early-stage, high-value contributor instrumental in the company’s trajectory from Series A towards Series B rounds.

POSITION SUMMARY:

The primary responsibilities of the Housekeeping Manager will be through superb fieldwork, which includes (but is not limited to): welcoming guests upon arrival and providing friendly and efficient service to guests.

The Housekeeping Manager's performance will be based on your ability to complete tasks efficiently and without supervision, problem-solve independently, prioritize tasks, implement processes, and communicate effectively. Additionally, you can expect to do the following during your scheduled shifts:

RESPONSIBILITIES:

  • Supervise/Manage Housekeeping team members.
  • Scheduling/Productivity/Ordering
  • Interviewing and training of new team members.
  • Coaching & Counseling Housekeeping team members.
  • Greet guests and visitors warmly and make them feel welcomed and attended.
  • Review daily arrivals and inspect arriving guest rooms.
  • Anticipate guests' needs in order to accommodate them and provide exceptional guest service.
  • Assist in the capacity of Housekeeping & Guest Service positions as needed.
  • Act as liaison between guests and any department necessary, including Housekeeping, Maintenance, Guest Services, etc.
  • Maintain inventory of Housekeeping supplies and order new stock as needed.
  • Perform any other job-related duties as assigned.
  • Ability to stand, walk and/or sit and continuously perform essential job functions for the duration of shift with or without reasonable accommodation.
  • Hearing and visual ability to observe and detect signs of emergency situations with or without reasonable accommodation.
  • Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property with or without reasonable accommodation.

QUALIFICATIONS:

  • At least 2 years of previous leadership experience in Hospitality/Housekeeping is required.
  • Ability to speak/read/understand Spanish is strongly preferred.
  • Flexible schedule availability is required.
  • A strong leader, that is a self-starter requires little to no supervision.
  • Must have a service-oriented mindset and be capable of making every guest feel valued.
  • An ability to interact professionally and responsibly with guests, management, and vendors.
  • A self-starter with a positive attitude, who has the ability to work effectively both in a team environment as well as independently.
  • Unintimidated by using mobile apps while in the field for team collaboration and communication (experience with Slack, Google Suite).
  • Use of a personal vehicle, valid Driver’s License, clean driving record, and proof of insurance are strongly preferred.

COMPENSATION & BENEFITS:

Annual Salary: $50,000 - $55,000

Benefits:

  • Paid time off such as PTO, sick days, and vacation days
  • Health insurance
  • Life insurance
  • Dental insurance
  • Tuition reimbursement
  • Gym memberships or discounts
  • Wellness programs
  • Employee recognition programs
  • Commuting/travel assistance
  • Workplace perks such as recreation activities, food and coffee, and flexible work schedules

APPLY NOW