Description
COMPANY OVERVIEW:
Our team’s mission is to deliver exceptional service and ensure that our properties are immaculate, comfortable, and meticulously maintained so that we can provide our guests with a 5-star experience - every time.
With a commitment to excellence at the core of everything we do, our values always remain the same:
- Customer Service: We are dedicated to providing each guest with the best 5-star customer experience.
- Communication: We maintain honesty and transparency in all our dealings.
- Quality: We strive for the highest standards in all aspects of our operations.
- Flexibility: We provide flexible work conditions to help you maintain your professional and personal commitments and foster a happy work/life balance.
Why Join Easy Stay?
At Easy Stay, our team is close knit. We are a small company with big goals. We are committed to creating an inclusive, hard working, and fun culture. We have a 'do whatever it takes' attitude when it comes to getting the job done and are looking for someone who shares the same values. If you thrive on organization and don’t stop until the job is complete, we are looking for someone like you.
Join us to be part of a team that values professional growth, innovation, and community.
POSITION SUMMARY:
Become Easy Stay Homes' General Manager by applying now.
The General Manager position is a high-impact role tailored for a dynamic leader who thrives on meeting challenges and achieving results. Reporting directly to the CEO, this role is focused around creating and refining our operational systems and processes, helping build our team through smart hiring, and finding ways to drive revenue. As a proactive problem solver with a focus on the big picture, you will oversee the daily vacation rental operations, ensuring we stay ahead in a rapidly changing environment.
A Day in the Life:
As a General Manager, your leadership and organizational skills will shine as you create and refine systems and processes, oversee the onboarding and furnishing of new properties, find ways to drive revenue and reduce expenses, and solve immediate property and guest issues. You’ll engage with property owners and guests to ensure their needs are met and resolve any issues promptly. Your strategic mind will be put to use as you develop and implement marketing strategies to drive bookings and revenue growth.
Why It’s Rewarding:
You’ll find it rewarding to see the direct impact of your hard work and willingness to get the job done through the company’s growth and success. You’ll also appreciate the opportunity to build and nurture relationships with guests, clients, and community partners.
Ready for change? We look forward to hearing from you.
RESPONSIBILITIES:
- Lead and Oversee Operations: Manage sales, marketing, guest experience & services, and property management to ensure seamless operations and exceptional guest experiences. Proactively problem-solve with the ability to anticipate and address potential issues before they arise
- Develop Strategic Plans: Drive revenue growth and operational efficiency by analyzing occupancy rates, guest reviews, and property condition to ensure year or year profitability of each property
- Team Leadership: Develop departmental KPIs to assess the success of each department, inspire and manage the team
- Stakeholder Relationship Management: Build and maintain strong relationships with property owners, guests, and community partners.
- Financial Analysis and Optimization: Analyze financial data to optimize revenue and minimize expenses while ensuring compliance with laws and policies.
- Customer Satisfaction: Resolve guest complaints promptly and maintain a high level of customer satisfaction. Passionate about the vacation rental industry and staying up-to-date with the latest trends and best practices
- Innovative Marketing Strategies: Develop and implement marketing strategies to enhance brand awareness and increase bookings.
QUALIFICATIONS:
- Minimum of 5 years of experience in a leadership role, preferably in the hospitality or property managementl industry
- Bachelor's degree in business administration, hospitality, or a related field is preferred
- Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment
- Significant team building, management and leadership experience
- Highly organized and able to work in a fast paced environment
- Familiarity with budget creation and interpretation of financial statements
- Tech-savvy with experience in current softwares, experience with property management software and other relevant tools is a plus
- Willingness to work weekends and holidays as needed
If you’re passionate about the vacation rental industry and staying updated with the latest trends and best practices, contact us today—we’d love to hear from you.
COMPENSATION & BENEFITS:
Annual Salary: $100,000+ significantly based on experience and achievement
Bonus:
- Eligibility for performance-based raises, bonuses, and commissions in business growth
Benefits:
- Paid time off, such as PTO, sick days, and vacation days
- Workplace perks such as recreation activities, food and coffee, and flexible work schedules
- Commuting/travel assistance
- Company Vehicle
Schedule: Available during regular business hours, willing to work overtime as needed.
Apply now to take the next step in your career with Easy Stay!