General Manager

COMPANY OVERVIEW:

At Manzanita Beach Getaway Rentals, we’re not just offering a job, we’re offering a chance to be part of something that sets the standard for vacation rental hospitality on the Oregon Coast. Our company is committed to maintaining the highest level of service for our guests and homeowners. We manage a carefully curated portfolio of properties and pride ourselves on our consistency, professionalism, and dedication to detail. This is a serious, high-performing team where every role matters, and every employee is empowered to make an impact.

POSITION SUMMARY:

Manzanita Beach Getaway is seeking a confident and results-driven General Manager to oversee and elevate day-to-day operations across our portfolio of 60+ vacation homes in Manzanita and Neahkahnie, Oregon. Reporting directly to the owner, this role is responsible for ensuring operational excellence, maintaining high service standards, and driving long-term growth.

This is a hands-on leadership position that requires clarity, structure, and a strong sense of accountability. The ideal candidate is a strategic thinker who can set direction, lead high-performing teams, and implement systems that ensure consistency and efficiency across departments.

This position wears many hats including:

• Operational Leadership – Oversee all operational aspects of the company, including property management, maintenance, and housekeeping, ensuring consistent high-quality service delivery
• Strategic Planning – Collaborate with the owner of the company to develop and execute long-term business projects that drive growth and ensure progress every day
• Team Management – Lead, mentor, uplift, recruit, and develop the entire team while building a strong culture and positive, productive work environment
• Process Improvement – Identify and implement processes to increase efficiency, reduce costs, and enhance the guest experience
• Stakeholder Satisfaction – Ensure extraordinary experiences for all parties including homeowners, guests, team members, and vendors
• Property Care – Oversee property upkeep including renovations, coordinate repairs, and maintain property aesthetics at all times
• Compliance & Safety – Ensure compliance with all relevant regulations and company policies, including government mandates, safety protocols, and emergency procedures
• Company Ambassador – Stay active in the local community and networking groups as well as the industry at large, consistently representing MBG’s core values and value proposition

RESPONSIBILITIES:

• Direct and coordinate all daily operations across housekeeping, maintenance, guest services, and property management
• Maintain oversight of all properties, ensuring each home consistently meets our company’s high-quality standards
• Recruit, develop, and support a cross-functional team that represents our culture and mission
• Oversee the guest experience and booking flow to ensure professionalism and responsiveness
• Manage the onboarding and offboarding processes for both properties and staff
• Analyze performance data and trends to improve team efficiency and business outcomes
• Document operational workflows and continuously refine our internal playbook
• Lead all aspects of scheduling, staffing coverage, and vendor partnerships
• Drive business goals, including financial objectives and service KPIs
• Participate in after-hours duties and respond promptly to emergencies or guest issues
• Manage the company’s online reputation by responding to guest reviews requiring leadership input
• Represent the company within the local community and in relevant industry forums

QUALIFICATIONS:

• Minimum of 3+ years of progressive leadership experience in operations is required, preferably within the hospitality or property management industry
• Experience in implementing or working with property management software and programs
• Proven track record of building high-performing teams with an in-depth understanding of marketing, reservations, guest services, housekeeping, maintenance, and owner relations
• Broad financial literacy, including budget development & interpretation, basic accounting procedures, and cash flow management
• Out of the box thinker & aggressive problem solver – you don’t let anything stand in your way – no excuses
• Exceptional interpersonal skills – vital for establishing genuine connections and trust with guests, owners, and team members
• Capable of operating autonomously under pressure, managing multiple priorities, and excelling in a fast-moving environment with urgency

COMPENSATION & BENEFITS:

Annual Salary Range: $80,000 to $100,000 based on experience

Bonus Plan: Yes

Benefits Include:

• Paid time off (PTO, sick leave, vacation days)
• Retirement benefits or accounts
• Relocation assistance
• Workplace perks such as team activities, flexible schedules, and complimentary snacks and beverages