General Manager

COMPANY OVERVIEW:

At FairShare Vacation Rentals, we believe every stay should feel like an escape, and every property should be a seamless success. Founded in 2017 in the heart of Canmore, Alberta, we blend hospitality and innovation to create standout guest experiences and stress-free management for property owners. From reservations and upkeep to personalized guest interactions, we handle every detail, allowing owners to enjoy the rewards of their investment without the hassle.

Our team culture is all about trust, respect, fair wages, and a little help from our adorable company mascots, Anni and Scooby! Just like them, we’re all about bringing a little joy to the day while keeping our standards high. We encourage each team member to share ideas and prioritize collaboration, growth, and quality in everything we do.

Join a team where your role isn’t just about service—it’s about helping to create unforgettable moments in our breathtaking location as part of a close-knit, supportive community.

POSITION SUMMARY:

Are you a results-oriented leader with a knack for inspiring others?

At FairShare Vacation Rental, we’re looking for a General Manager to guide our team and drive our strategic vision. Reporting directly to the executive team, you’ll lead operations, develop innovative strategies, and ensure every aspect of our business delivers exceptional value.

In this role, you’ll take the helm of a fast-paced, growth-oriented environment where your leadership will shape the future of vacation property management in Canmore and beyond. While you will be our Leader, you should not be afraid of working alongside the team, in our properties, and even getting your hands dirty from time to time! We are looking for someone with a “no job too small” attitude to help us give our guests the best possible experience and inspire our team.

What Success Looks Like

To thrive in this role, you’ll need to:

• Build trust with property owners and ensure every relationship reflects FairShare’s commitment to quality.
• Drive measurable results by implementing innovative solutions and maintaining operational excellence.
• Lead decisively while fostering collaboration across teams to achieve shared goals.
• Expand the business by exploring new markets and maximizing property performance.
• Inspire your team with a combination of confidence, creativity, and clear direction.

Ready to Lead?

If you’re ready to combine your leadership expertise with the spirit of adventure that defines life in Canmore, we’d love to hear from you. Apply today and help shape the future of vacation property management at FairShare!

RESPONSIBILITIES:

• Oversee daily operations, ensuring all processes align with strategic objectives.
• Manage and prioritize multiple projects to maintain momentum and deliver results.
• Build and maintain strong relationships with property owners, vendors and contractors, and team members
• Oversee property inspections, vendor coordination, and process optimization to maintain exceptional property care.
• Manage budgets and operational expenses, providing detailed reporting to support financial transparency.
• Resolve guest concerns swiftly and professionally, ensuring satisfaction and fostering trust.
• Identify growth opportunities, spearhead new initiatives, and expand market presence.
• Set and track performance metrics, ensuring operational goals are consistently met.
• Lead by example, creating an employee training process and overseeing employee onboarding, fostering a positive, solutions-focused culture within the team.
• Ensure compliance with company standards, local regulations, and best practices.
• Collaborate with sales, marketing, and revenue management to enhance revenue streams and optimize guest experience

QUALIFICATIONS:

• 2-3 years of experience in leadership with a proven track record of a results driven approach
• 2-3 years experience in property management, vacation rentals, or hospitality preferred
• A demonstrated ability to lead, supervise and develop a team
• Strong organizational skills with the ability to manage multiple priorities.
• A proactive mindset, ready to adapt and excel in a fast-paced environment.
• Familiarity with industry-related software and data analytics tools is a plus.
• Experience with business finance, including experience managing KPIs, budgets and reading P&Ls required to achieve financial and operational goals.
• Excellent communication and interpersonal skills, with the ability to influence and inspire.
• Prior knowledge and experience with Entrepreneurial Operating System (EOS) highly preferred
• A Bachelor’s degree in a related field (BA or BS) preferred

COMPENSATION & BENEFITS:

Annual Salary: $80,000 - $100,000 based on experience and achievement

Bonus: Health benefits plus performance-based bonus

Benefits:

• Paid time off, such as PTO, sick days, and vacation days
• Health insurance
• Dental insurance
• Vision insurance
• A supportive, collaborative work environment where your ideas are valued.
• The opportunity to lead and grow a business at the forefront of the vacation rental industry in Canada.

Schedule: The role will be 5 days a week, with exact days to be determined.