General Manager

COMPANY OVERVIEW:

At Cinnamon Beach Vacations, we bring the Florida experience to life with attention to detail and service. As a local, community-based vacation rental agency in the Palm Coast/St. Augustine/Flagler Beach area, we focus on providing a boutique experience for both homeowners and vacationers. By selectively managing properties, we make sure every client and every guest receives the care and attention they deserve. We are committed to creating the best vacation experience possible while maintaining the properties we manage as if they were our own.

Why Work With Us?

When you join Cinnamon Beach Vacations, you’ll be working with a company that values local knowledge, personal relationships, and service excellence. You’ll get to make a difference in a fun, fast-paced environment with flexibility and growth - and you'll help guests experience the best of beach life in Florida!

We’re looking for a driven, proactive leader who shares our passion for service excellence and thrives in a high-growth environment.

POSITION SUMMARY:

As the General Manager at Cinnamon Beach Vacations, you will be instrumental in the success of our growing vacation rental business. Reporting directly to our owners, you’ll be the captain of our daily operations, leading our dynamic team and ensuring that our high service standards are consistently exceeded. Results-focused and innovative, you'll solve problems with creativity and enthusiasm, all while driving the team toward excellence.

We’re in need of a leader who is independent, assertive, self-confident, and ready to meet challenges head-on. As a people person, you’ll feel energized by building rapport with your team and clients, ensuring that everyone—from vacationers to property owners—experiences nothing short of exceptional service. If you're someone who finds satisfaction in juggling multiple priorities, embracing challenges, and setting the pace for a high-energy, high-reward environment, this role is for you.

At Cinnamon Beach Vacations, you’ll have the freedom to make impactful decisions and the opportunity to drive the business forward with fresh ideas and real-world solutions. This role also offers flexibility, growth potential, and the chance to work in a supportive, results-oriented culture where your efforts are recognized and rewarded.

Apply today if you’re ready to pursue excellence and excel in your career. Our team is looking forward to hearing from you.

RESPONSIBILITIES:

• Manage business operations, including planning, budgeting, staff allocation, and resource utilization.
• Hire and integrate new leaders as needed, ensuring effective communication of the company’s vision, mission, and values to improve business outcomes and enhance guest experiences.
• Oversee property management, guest services, and maintenance, ensuring high efficiency and customer satisfaction.
• Handle purchasing, service contracting, and lead projects, including change management initiatives.
• Support marketing planning and lead generation.
• Document processes and procedures according to established structures and enforce, train, and assess staff compliance to maximize performance.
• Assist frontline personnel with inquiries regarding company policies, guest complaints, and claims to maintain the brand’s reputation.

QUALIFICATIONS:

• Minimum of 5 years of hospitality or vacation rental management experience, preferably in a boutique-style setting.
• Bachelor’s degree in hospitality management or a related field (or equivalent work experience).
• Proven ability to lead, organize, and motivate teams in a fast-paced, customer-centric environment.
• Strong communication skills with the ability to build relationships across teams, guests, and property owners.
• Tech-savvy with experience in property management software and digital marketing for lead generation.
• Demonstrated ability to meet revenue goals and drive business growth through operational excellence and strategic initiatives.

COMPENSATION & BENEFITS:

Annual Salary: $75,000 - $100,000 based on experience and achievement

Bonus: An annual bonus will be awarded based on company and individual performance

Benefits: 

• Paid time off, such as PTO, sick days, and vacation days
• Health insurance
• Dental insurance
• Vision insurance
• Relocation assistance potential for those who qualify
• Workplace perks such as recreation activities, food and coffee, and flexible work schedules

Schedule: Monday through Friday, with the flexibility to work weekends during busy seasons.

If you're ready to take your career to the next level and lead an innovative, growing vacation rental brand, we want to hear from you. Apply now and become a part of the Cinnamon Beach Vacations legacy.!