Description
About Seacoast 2 Summit Vacation Rentals
Seacoast 2 Summit was built with a simple mission: provide unforgettable guest experiences while helping homeowners earn more, stress less, and maximize the potential of their vacation home. We’re a fast-growing, hospitality-driven team redefining what great property care looks like across New England.
About the Opportunity:
We’re hiring an experienced and strategic Director to oversee the full operational lifecycle of our properties. This leadership role ensures every property in our portfolio is clean, safe, guest-ready, and maintained to the standards that define our brand. You’ll lead multiple teams (maintenance, cleaning, inspections, onboarding/QC), strengthen our operational systems, and partner closely with our CEO, Guest Experience, and Growth teams to deliver consistently exceptional guest and homeowner experiences. This role is perfect for a leader who thrives in fast-scaling environments, loves building structure and clarity, and takes pride in elevating performance.
Responsibilities:
- Own the strategy and integrated execution of all Property Operations functions, including maintenance, cleaning, laundry, and vendor operations, by setting clear standards, aligning teams and systems, and ensuring consistent quality, efficiency, and compliance across the portfolio.
- Lead Onboarding & Quality Programs: Oversee new property onboarding/offboarding, ensure accurate documentation, inventories, and monthly inspections, and drive timely issue resolution.
- Drive Operational Excellence: Champion adoption of internal tools and checklists, strengthen and create SOPs and playbooks, and use performance dashboards to improve results.
- Lead & Develop Others: Provide direction, coaching, and accountability for the Operations Manager, QC and Onboarding Specialists
- Collaborate Across Teams: Work hand-in-hand with Guest Experience, Growth, and our CEO to solve challenges, elevate the homeowner and guest journey, and help shape the operational backbone of a fast-growing hospitality brand.
Qualifications:
- 3+ years' experience working in hotel, hospitality, short-term rentals or property management industry
- Proven experience leading multi-layered operations teams
- Strong decision-making skills and comfort holding people accountable
- Experience building or scaling operational systems and SOPs
- Ability to drive consistency across workflows, technology, and processes
- Cross-functional collaboration experience, ideally in hospitality, operations, or property management
- A high-ownership mindset and comfort managing complexity
- A steady, solutions-oriented approach to challenges in a fast-moving environment
Compensation & Benefits:
Salary: $70,000 - $80,000 annually with an opportunity to earn more through bonuses
Benefits Include:
- Paid time off such as PTO, sick days, and vacation days
- Health, dental, and vision insurance
- Retirement benefits
- Wellness programs
- Employee recognition programs
- Commuting and travel assistance
Employment Relationship
Employment with Seacoast 2 Summit Vacation Rentals is at‑will, meaning either the employee or the company may end the employment relationship at any time, with or without cause, subject to applicable law.
Seacoast 2 Summit Vacation Rentals is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.
Note to Applicant: All applications will be reviewed beginning January 3rd, 2026.