Description
COMPANY OVERVIEW:
Turno is transforming short-term rental (STR) management. Since 2016, our SaaS platform and mobile apps have simplified turnovers for STR hosts and property managers, connecting them with over 55,000 vetted cleaning professionals worldwide. With a team of 150+ across eight countries, we’re revolutionizing the STR industry with cutting-edge technology and exceptional customer support. If you’re energized by high-volume sales, passionate about creating matches that drive value, and excel at closing deals, Turno is the perfect place to grow your career.
POSITION SUMMARY:
We are seeking a Director of Revenue Operations to be the cornerstone of our revenue-generating activities. You’ll lead the charge in creating streamlined processes, empowering teams and ensuring flawless execution of initiatives that drive growth both domestically and internationally. Additionally, you will own reporting for key KPIs and the business funnel, serving as the critical source of truth for our growth strategy. This is your opportunity to make a significant impact, bridging strategy and execution while shaping the future of our revenue engine.
This role will have three direct reports: one U.S.-based manager and two international sales representatives stationed abroad. With a sales team of approximately 10 members—and plans for further growth as we expand into new markets—you will oversee the alignment of sales processes and work closely with the leadership team to successfully launch and scale our international operations.
RESPONSIBILITIES:
- Develop, implement and continuously improve scalable sales processes to enhance efficiency, accountability and overall team performance
- Analyze performance data to uncover trends, identify opportunities for improvement, and provide actionable recommendations that drive revenue and operational efficiency
- Partner with leadership to craft and execute go-to-market strategies for new international regions, adapting sales and marketing approaches to align with local market dynamics
- Manage and optimize CRM systems and other sales tools to ensure data integrity, streamline workflows, and enable scalable processes that support growth initiatives
- Own the development and maintenance of comprehensive reporting frameworks for KPIs and funnel performance
- Ensure seamless alignment between sales, marketing, and operations to optimize campaign execution, lead management and overall revenue growth
QUALIFICATIONS:
- At least 7+ years experience in revenue operations, sales or sales operations
- At least 3+ years of managing decentralized sales teams and other people managers
- Advanced analytical skills with experience in leveraging data to drive decision-making
- Deep knowledge of CRM platforms (HubSpot) and other sales and marketing tools
- Deep knowledge of VoIP and phone systems
- Strong background in identifying inefficiencies and implementing scalable processes to enhance team productivity and accountability.
- Familiarity with SaaS, marketplace platforms, or the hospitality industry is a plus.
COMPENSATION & BENEFITS:
Annual Base Salary Range: $90,000 - $110,000 based on experience, with an OTE (On-Track Earnings) of $150,000
Benefits:
- Paid time off such as PTO, sick days, and vacation days
- Health insurance
- Dental insurance
- Retirement benefits or accounts