Description
COMPANY OVERVIEW:
Opportunity is waiting for you at Trek Leisure Vacations (TLV)
Trek Leisure Vacations (TLV) is redefining what it means to manage vacation rentals at scale. We equip location vacation rental brands with centralized tools, technology, and the expertise to deliver consistent, scalable, and stress-free results for both owners and guests. This approach means higher returns with less hassle for property owners. It also ensures that our guests enjoy consistent, exceptional experiences in some of the nation’s most sought-after destinations.
Our commitment to excellence, hospitality, and operational integrity is at the core of everything we do, as demonstrated by one of our flagship brands, Beyond Expectations Vacation Rentals (BEVR). Through BEVR, we offer exceptional cabin getaways nestled in the breathtaking Smoky Mountains.
POSITION SUMMARY:
Are you a driven professional who thrives on precision and knows how to manage time like a pro? If you’re all about getting things done right and making an impact, we want to hear from you!
As our Channel Listing Optimization Manager, your role will be mission-critical in ensuring our property listings on platforms like Airbnb, Vrbo, and Booking.com perform at their absolute best.
This position could be the perfect fit for you if you’re someone who values precision and possesses strong analytical skills with expertise working with various OTA platforms and our property management websites.
What can you expect your days to be like?
You will work remotely, reporting directly to the VP Marketing, while collaborating seamlessly with teams across marketing, revenue, and operations. You’ll manage listings across multiple markets, ensuring that all details are complete, each listing is optimized, and aligned with our seasonal and strategic goals.
Apply today if you know you will thrive in an environment that champions results, respects your autonomy, and sets a high bar for excellence.
RESPONSIBILITIES:
- OTA Platform Management: Ensure accurate, consistent, and competitive listings across Airbnb, Vrbo, Booking.com, and other platforms.
- Listing Optimization: Create and refine SEO-informed property descriptions, headlines, and amenity listings based on guest trends and platform algorithms.
- Visual Asset Coordination: Collaborate with internal teams to manage photography and visual content, including A/B testing to improve conversions.
- Performance Monitoring: Use OTA dashboards and third-party tools to analyze listing metrics (click-through rates, booking velocity, review scores) and implement data-driven enhancements.
- Revenue Alignment: Work in tandem with the revenue management team to ensure pricing, promotions, and availability are accurate and effective across all OTAs.
- Multi-Location Strategy: Standardize best practices across locations, while tailoring listings to local nuances and unique property characteristics.
- Guest Communication Templates: Maintain and optimize guest messaging to enhance satisfaction, minimize cancellations, and foster positive reviews.
- OTA Relationship Management: Serve as the primary point of contact with OTA representatives to stay informed about algorithm updates, policy changes, and new tools and services.
- Guest Review Management: Manage guest reviews across all channel platforms, provide reporting, and escalate feedback to the teams as needed, with the goal of increasing review counts and scores.
- Unit Onboarding: Coordinate with the property manager and other teams to ensure onboarding units are accurately created in PMS and distributed to all relevant channels.
QUALIFICATIONS:
- 3+ years managing OTA listings for short-term rentals (Airbnb, Vrbo, Booking.com)
- Proven success in improving listing visibility, rankings, and conversions
- Strong writing and editing skills—especially in crafting persuasive, SEO-savvy content
- Familiarity with tools like PriceLabs, Key Data, channel managers, and PMS systems
- Highly organized, with a systems mindset and sharp attention to detail
- Data-driven and continuously looking to improve performance through testing and analytics
- Comfortable working remotely with regular communication via Slack, email, Zoom, and Airtable
COMPENSATION & BENEFITS:
Annual Salary: $50,000 - $60,000 based on experience
Benefits:
- Paid Time Off (PTO)
- Retirement Benefits
- Bonus opportunities
- Flexible remote work with in-market connection
Schedule: Monday through Friday, 9:00 AM–5:00 PM, with occasional evening or weekend hours to support on-site content capture or local event coverage.