Description
COMPANY OVERVIEW:
We are proud to deliver exceptional coastal experiences along the beautiful Gulf Coast of Northwest Florida. As a locally rooted, family-oriented vacation rental and property management company serving The Gulf Coast, we specialize in caring for high-quality vacation homes and creating memorable stays for guests while building trusted, long-term partnerships with homeowners.
Our team thrives in a supportive, collaborative environment where individual contributions matter and growth is encouraged. With a strong focus on customer service, relationship-building, and operational excellence, we take pride in the impact our work has on both guests and property owners. From breathtaking beach settings to meaningful career opportunities, we offer a workplace where professionalism, teamwork, and hospitality come together every day.
POSITION SUMMARY:
We’re seeking a motivated Assistant Property Manager to lead day-to-day vacation rental operations in the Pensacola area. This is a hands-on leadership role responsible for coordinating team schedules, managing vendor relationships, and ensuring properties consistently meet high standards for cleanliness, maintenance, and presentation.
You’ll play a key role in resolving escalated guest concerns, supporting on-site teams, and keeping operations running efficiently across multiple properties. The ideal candidate is proactive, solutions-oriented, and comfortable juggling priorities in a fast-paced environment while delivering exceptional guest experiences and strong results for property owners.
RESPONSIBILITIES:
- Manage and coordinate team member schedules to ensure proper coverage and efficiency
- Schedule and oversee vendors to support timely, high-quality maintenance and services
- Uphold high standards for cleaning, maintenance, and overall property presentation
- Resolve escalated guest issues promptly and professionally to protect the guest experience
- Develop and execute proactive plans to keep properties in excellent condition
- Drive guest satisfaction and maintain an average review score of 4.65 or higher
- Lead, support, and motivate a positive, engaged, and tenured team
- Actively identify and deliver opportunities to Wow the Guest at every touchpoint
- Retain property owners by maintaining homes to agreed-upon standards and expectations
- Manage the assigned territory in alignment with approved budgets and performance goals
QUALIFICATIONS:
- 2 years of professional experience in an office setting
- Leadership experience preferred
- Previous experience in the vacation rental industry preferred.
- Strong written and verbal communication skills
- Must have a valid driver's license
- Must have reliable transportation to and from work
- Available to work holidays and weekends
COMPENSATION & BENEFITS:
Hourly Rate: $20.00 - $23.00
Benefits
- Paid time off
- Health insurance
- Life insurance
- Dental insurance
- Vision insurance
- Retirement benefits or accounts
- Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs
- Long term disability insurance
- Short term disability insurance
- Tuition reimbursement
- Employee recognition programs