Assistant Property Manager

COMPANY OVERVIEW:

RealJoy aims to attract, hire and cultivate the area's best talent!

Since 2009, RealJoy Vacations has provided property owners with peace of mind and our guests with vacation experiences that feel like a true home away from home. With local expertise spanning Panama City Beach, 30A, Destin, and San Destin, we take pride in offering more than accommodations.

We live by our mission “Because you Matter” and our values: Be Respectful, Be Excellent, Be Accountable, Be a Leader — Be REAL. These values guide every interaction with our owners, guests, and employees.

Benefits Of Joining Our Team

At RealJoy, we believe success comes from building trust and doing the right thing — consistently.

When you join our team, you’ll find:

• Supportive Team Environment: Collaborate with colleagues who value relationships, teamwork, and community.
• Opportunities for Growth: Join a fast-growing company where you can build your career in vacation rental management.
• Faith-Based Values: A company culture rooted in respect, excellence, accountability, and leadership.

We’re also proud to be an Equal Opportunity Employer that welcomes individuals from all backgrounds.

On our team, your work will strengthen owner relationships and contribute to the unforgettable coastal experiences that make this region such a highly sought-after place to live and work. Come work with us in thriving Panama City Beach.

POSITION SUMMARY:

As an Assistant Property Manager at RealJoy, you’ll be an essential part of keeping our vacation rental properties guest-ready. You’ll oversee the day-to-day management of properties, conduct regular inspections, and ensure any maintenance needs are addressed quickly and effectively.

This role calls for a detail-oriented professional with strong problem-solving skills and the ability to collaborate within a team environment. You’ll play a direct role in maintaining high standards of cleanliness, safety, and comfort while providing exceptional service to both guests and property owners. If you’re motivated by delivering quality experiences and thrive in a dynamic hospitality setting, we’d love to have you join our team. Please note this position requires participation in an On-Call rotation.

RESPONSIBILITIES:

• Conduct thorough inspections for cleanliness, damage, and maintenance issues.
• Commuting to and from properties to conduct regular inspections and ensure timely responses to issues.
• Ensure properties meet cleanliness and functionality standards before guest arrivals.
• Manage day-to-day repairs and ongoing maintenance tasks.
• Perform minor repairs, such as changing light bulbs and fixing leaky faucets.
• Identify and report significant maintenance concerns to the appropriate personnel.
• Prepare properties for guest and owner arrivals by overseeing cleaning and restocking supplies.
• Maintain accurate records of inspection findings and inventory levels.
• Deliver requested items to guests to ensure satisfaction.

QUALIFICATIONS:

• High School Diploma or Equivalent.
• 1-2 years of property management or related experience.
• Availability to work weekends and on-call shifts as required.
• This position requires participation in an On-Call rotation.
• Valid driver's license and reliable transportation.
• Strong communication and organizational skills.
• Detail-oriented with critical thinking and problem-solving abilities.
• Proficient in Office 365 software systems (Word, Excel, PowerPoint).
• Ability to multitask and work effectively in a team environment.

PHYSICAL REQUIREMENTS

• Ability to bend, kneel, and squat frequently to inspect properties, check appliances, and perform minor repairs.
• Capability to lift and carry items weighing up to 50 pounds for tasks such as delivering supplies or moving furniture.
• Stamina to walk and stand for extended periods while conducting property inspections and overseeing cleaning processes.
• Dexterity and coordination to handle tools and equipment for small maintenance tasks.
• Ability to navigate stairs, uneven terrain, and various property layouts to access all areas of the properties being managed.
• Visual acuity to identify maintenance issues, cleanliness standards, and inventory levels during inspections.
• Ability to climb ladders and navigate stairs to access various areas of the properties, including attics, roofs, and high shelves.
• Ability to work both indoors and outdoors frequently, adapting to varying temperatures, including hot and cold weather conditions.

COMPENSATION & BENEFITS:

Hourly Rate: $20.00 - $24.00

Bonus

Quarterly bonuses based on key performance metrics

Benefits

• Paid time off such as PTO, sick days, and vacation days
• Health insurance
• Life insurance
• Dental insurance
• Vision insurance
• Retirement benefits or accounts
• Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs
• Long term disability insurance
• Short term disability insurance
• Employee recognition programs
• Workplace perks such as recreation activities, food and coffee, and flexible work schedules

Schedule

Full Time, 5 day work week with some weekends required