Description
COMPANY OVERVIEW:
Helena Modern Riviera is a vibrant, upscale dining destination that brings the flavors and lifestyle of the Mediterranean coast to Orlando.
Inspired by the elegance of the French and Italian Riviera, our restaurant blends fresh, high-quality ingredients with creative culinary techniques to deliver a refined yet approachable dining experience. Guests enjoy handcrafted cocktails, a curated wine selection, and a lively, stylish atmosphere designed to feel both modern and timeless.
At Helena, we take pride in warm hospitality, attention to detail, and creating memorable moments for every guest. Our team is passionate, professional, and dedicated to excellence — making Helena Modern Riviera not just a workplace, but a place to grow and thrive in the hospitality industry.
POSITION SUMMARY:
The Assistant Manager at Helena Modern Riviera plays a key role in supporting the General Manager to ensure smooth daily front-of-house operations and exceptional guest experiences. This role oversees scheduling, training, performance, and staff development while also assisting with inventory control, financial goals, and guest relations.
The ideal candidate is a strong leader who can coach, motivate, and develop a team in a fast-paced, high-volume environment. Success in this role requires problem-solving skills, a commitment to upholding brand standards, and the ability to foster a positive, professional, and team-oriented workplace while consistently delivering outstanding hospitality and service.
RESPONSIBILITIES:
- Support the General Manager in overseeing daily front-of-house operations.
- Lead and motivate team members to deliver outstanding hospitality and service.
- Assist with recruiting, training, and developing staff.
- Manage employee schedules and ensure proper staffing levels.
- Uphold brand standards for service, cleanliness, and presentation.
- Monitor guest satisfaction and resolve issues promptly and professionally.
- Assist with inventory management, ordering, and cost controls.
- Support financial goals by monitoring sales, labor, and operating expenses.
- Ensure compliance with health, safety, and company policies.
- Foster a positive, professional, and team-oriented work culture.
QUALIFICATIONS:
- 2+ years of experience in a supervisory or management role within hospitality, restaurant, or food & beverage.
- Strong leadership skills with the ability to coach, motivate, and develop a team.
- Excellent communication and problem-solving abilities.
- Proven ability to handle guest concerns with professionalism and care.
- Solid knowledge of restaurant operations, including service standards, scheduling, and cost controls.
- Ability to thrive in a fast-paced, high-volume environment.
- Flexible availability, including evenings, weekends, and holidays.
- Working knowledge of POS systems and basic computer skills.
- Commitment to delivering exceptional guest experiences and upholding brand standards.
COMPENSATION & BENEFITS:
Annual Salary: $40,000 - $55,000
Benefits
- Paid time off such as PTO, sick days, and vacation days
- Health insurance
Job Type: Full-Time
Job Location: Orlando, FL (on-site)