Total Rewards Specialist

COMPANY OVERVIEW:

Join Us in Making an Impact

At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it!

Who You Are

You are impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for outcomes, own your role in our success, and thrive in an environment where curiosity is not just welcomed but celebrated.

If this sounds like you, let’s build something great together.

POSITION SUMMARY:

The Total Rewards Specialist provides critical support to the Total Rewards function, partnering closely with the Sr. Total Rewards Administrators for Benefits & Wellness and Compensation & Payroll. This role is responsible for assisting in the administration, analysis, and communication of compensation, payroll, and benefits programs, while ensuring compliance with applicable laws, policies, and regulations. The Specialist serves as a resource for associates and leaders by addressing questions, resolving issues, and coordinating with vendors and internal partners.

RESPONSIBILITIES:

NMLS Disclaimer RO

Any individual who meets the definition of a mortgage loan originator (MLO) and is employed by a federal agency-regulated institution will need to be registered on the Nationwide Mortgage Licensing System (NMLS). Ensures compliance with applicable policies, laws, and regulations, including the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) compliance, USA Patriot Act, and Office of Foreign Assets Control (OFAC).

Essential Functions

• Support the administration of health, welfare, and retirement benefit programs, including enrollments, changes, claim resolution, invoice reconciliation, document storage, document distributions and vendor coordination.
• Assist with compensation processes, including job evaluations, salary benchmarking, and annual merit/bonus cycles.
• Ensure accurate processing of associate pay, deductions, and adjustments.
• Provide responsive customer service to associates regarding benefits, compensation, payroll, and leave of absence questions.
• Maintain and audit HRIS data related to benefits and compensation to ensure accuracy and compliance.
• Support communication efforts by preparing associate-facing materials, benefit guides, FAQs, and training resources.
• Participate in compliance activities, including ACA, ERISA, FLSA, HIPAA, and retirement plan reporting requirements.
• Generate reports and metrics to support analysis of benefits utilization, compensation trends, and cost management.
• Conducts I-9 verification and E-Verify processing for all new hires and manages reverification requirements in compliance with federal regulations.
• Prepares and submits the EEO-1 report by the required deadline, ensuring all data is reviewed and audited for accuracy prior to submission. Initiates and guides associate through the NMLS registration process to ensure successful completion.
• Oversee labor poster compliance by updating vendor site with location addresses, names of managers, ordering additional posters, and submitting invoices for payment.
• Conducts verbal and written employment verifications in a timely and accurate manner.
• Provides required information to ADP to initiate wage garnishment withholdings and monitors ongoing compliance.
• Contribute to process improvements within the Total Rewards team to increase efficiency, accuracy, and associate experience.

Compliance & Reporting

• Ensure compliance with FLSA, wage and hour laws, tax regulations, and other applicable compensation and payroll requirements.
• Partner with Finance and external vendors to prepare and file required payroll tax and compensation-related reporting.
• Maintain confidentiality and security of payroll and compensation data.
• Participate in monthly safety meetings and serve as area safety coordinator.

Continuous Improvement & Projects

• Monitor compensation and payroll trends and recommend enhancements to improve competitiveness, efficiency, and associate satisfaction.
• Participate in annual compensation planning cycles, salary structure reviews, and incentive plan administration.Partner with Benefits & Wellness counterpart to ensure integration of payroll deductions, reporting, and total rewards communication.
• Support HR systems projects to optimize payroll and compensation, benefits and wellness processes.

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The associate understands that the job description is neither complete, nor permanent and may be modified at any time. At the request of their supervisor, an associate may be asked to perform additional duties or take on additional responsibilities without notice. Complies with all policies and standards. Position grades could fluctuate based on market value.

QUALIFICATIONS:

• H.S. Diploma required
• Bachelor's degree in Human Resources, Business, Finance, or related field preferred
• 1-3 years of similar or related experience in HR, benefits, compensation, or payroll administration required
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Strong organizational skills with the ability to manage multiple priorities
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint)
• Experience with HRIS and payroll systems (ADP, Workday, or similar)
• Advanced Excel and data analysis skills strongly preferred
• Excellent attention to detail, organizational skills, and client-service orientation

COMPENSATION & BENEFITS:

Hourly Pay Range: 26.74-30.00 based on experience

Benefits:

• Paid time off such as PTO, sick days, and vacation days
• Health insurance
• Dental insurance
• Life insurance
• Vision insurance
• Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs
• Long term disability insurance
• Retirement benefits or accounts
• Short term disability insurance
• Tuition reimbursement
• Gym memberships or discounts
• Wellness programs
• Employee recognition programs
• Workplace perks such as recreation activities, food and coffee, and flexible work schedules

Schedule: Monday - Friday: 8am - 5pm

Job Type: Full-Time

Job Location: Hybrid in Phoenix, Arizona