Description
COMPANY OVERVIEW:
Home Sweet City is the highest rated short stay property management company in Washington, D.C. We are a family owned business with 10+ years of experience managing high quality rental properties and delivering a true 5 star experience for our guests.
We are a close knit, high performing team, and we take pride in our culture of excellence, collaboration, and growth. As we scale, we are looking for an exceptional leader to join our all star staff and help us achieve our next chapter of success.
POSITION SUMMARY: General Manager / Integrator
We have an exciting opportunity for a General Manager to step into the Integrator role within our business, reporting directly to the Owners. This is more than a traditional GM position. It is about being the strategic and operational glue that unites the leadership team, drives accountability, and ensures smooth execution of our vision.
With 80+ quality short term rental properties under management, a brand new office, and our own in house laundry, we are positioned for rapid expansion in both property inventory and new service offerings. The GM / Integrator will be at the center of that growth, balancing big picture strategy with day to day execution.
RESPONSIBILITIES:
- Serve as the Integrator within the EOS framework, aligning teams, ensuring accountability, and driving company wide execution
- Lead daily operations across field teams, housekeeping, owner relations, finance, and guest services
- Translate the Owners’ vision into actionable strategies and measurable goals
- Oversee and optimize business performance, reporting regularly to Ownership
- Partner with revenue management to maximize property performance and portfolio profitability
- Build scalable systems and processes to support rapid growth and new revenue streams
- Use data and reporting to identify trends, solve challenges, and guide decision making
- Lead and inspire a cross functional team, fostering culture and accountability
- Ensure exceptional guest experiences and long term homeowner satisfaction
- Manage finance related responsibilities including payroll and month end processes
- Stay hands on with property visits, quality checks, and operational projects
QUALIFICATIONS:
- 5+ years of leadership in hospitality, property management, or operations (vacation rental or short term rental experience strongly preferred)
- Proven track record in building, leading, and scaling high performing teams
- Strong operational expertise with housekeeping, vendor management, and guest experience
- Captain and Strategist mindset, decisive, process oriented, and focused on execution
- Excellent communicator who can build trust with owners, staff, and partners
- Data driven operator with financial and operational reporting experience
- Highly organized, process oriented, and calm under pressure
- Proficient with OTA platforms such as Airbnb and Vrbo, property management systems, and Google Workspace
- Valid driver’s license and reliable transportation with ability to travel for site visits and conferences
- Spanish language skills are a plus
COMPENSATION & BENEFITS:
Annual Salary: $140,000 - $160,000
Benefits:
- Paid time off such as PTO, sick days, and vacation days
- Health insurance
- Retirement benefits or accounts