Description
COMPANY OVERVIEW:
Heirloom is one of the fastest-growing property management companies in the area. We have great systems and structure for someone with or without experience (we will teach you!), and we’re always looking for a fresh set of eyes who can come in and help us improve.
We care about this community and want to do our part in helping it thrive. Our town is full of Heirlooms, we believe in taking care of property, and we operate by a standard. Simply put, every property begins as a nice place to live and we are here to keep it that way.
POSITION SUMMARY:
Are you a people-person who thrives in a fast-paced environment?
As a Leasing Agent at Heirloom, you'll help prospective tenants find the perfect place to call home by building genuine connections and offering knowledgeable guidance, never a pushy sales pitch. You'll showcase rental homes across the Duluth/Superior area, respond to inquiries, and guide applicants through every step of the leasing process, from first showing to move-in day.
In this role, you'll also collaborate with property owners to ensure listings are effectively marketed and priced, and work closely with our Property Management Team to ensure smooth transitions for well-qualified tenants.
If you're fast-moving, detail-oriented, and love meeting new people while juggling multiple priorities, we want to hear from you!
RESPONSIBILITIES:
- Monitor marketed properties and make adjustments to pricing, marketing materials, or marketing strategy
- Manage a calendar of showings and deliver property-specific information to prospective tenants
- Communicate with property owners on status updates and specific property needs for marketed properties
- Guide prospective tenants through Heirloom's leasing process
- Approve applicants based on Heirloom's rental criteria
- Assist approved applicants in understanding our lease and preparing for move in
- Meet tenants at properties to hand off keys and move tenants into new homes
- Work with property managers for a seamless handoff between leasing and property management
- Provide quality customer service to leads, tenants, and property owners
QUALIFICATIONS:
- Strong customer service experience required, preferably in a fast-paced environment
- Must be of the age of 18 or older
- Must have and maintain a valid driver's license
- Must have a clean driving record
- Must have use of a reliable, insured vehicle
- Ability to work Monday-Friday, with flexibility for occasional evening/weekend availability
- Excellent communication skills, both in-person and in writing
- Strong computer skills, including PC or Mac with experience in MS Office, Google, and web-based software
COMPENSATION & BENEFITS:
Annual Salary: $42,000 - $50,000 based on experience
Bonus
Bonus based on leases signed, with ties to KPIs and role performance.
Benefits
- Paid time off such as PTO, sick days, and vacation days
- Health insurance
- Life insurance
- Dental insurance
- Retirement benefits or accounts
- Vision insurance
- Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs
- Long-term disability insurance
- Short-term disability insurance
- Workplace perks such as recreation activities, food and coffee, and flexible work schedules
Schedule
Monday-Friday 9-5 with an occasional evening/weekend
Job Type: Full-Time
Job Location: Duluth, MN, On Site