Description
COMPANY OVERVIEW:
Who We Are
At Heirloom, we're leading the way in group travel through luxury and innovation. Heirloom offers custom, spacious rental homes to the short-term rental market, providing guests with an unmatched travel accommodation experience. Combining meticulous design, cutting-edge technology, and a data-driven approach, we guarantee our properties set the standard in luxury hospitality.
Join Our Team
When you join Heirloom, you become part of a hard-working, forward-thinking team dedicated to pushing the boundaries of luxury hospitality. We believe in the power of collaboration and continuous improvement, ensuring our employees thrive both personally and professionally. We’re committed to investing in our people and are always excited for new talent to join our team.
POSITION SUMMARY:
As a Hospitality Runner at Stay Heirloom in Savannah, you'll play a vital role in keeping our operations smooth and our guests happy. Your main job is to pick up deliveries from different storage locations, then load, unload, and bring items over to our properties according to our guidelines. You'll work closely with our property operations teams to help deliver replacement furniture and other operational items, keep housekeeping storage areas organized, and pitch in with basic on-site support tasks when needed.
We’re looking for someone who loves a hands-on role, pays attention to the little things, and thrives in a fast-paced environment while delivering outstanding hospitality service.
RESPONSIBILITIES:
- Retrieve deliveries from various company storage locations throughout the city, load, unload, and deliver items to various locations based on procurement/ operational processes.
- Support property operations teams with the delivery of replacement furniture and operational items. This includes the delivery of replacement items to properties.
- Maintain the housekeeping storage units in good order, inventory, and restocked as needed.
- Adhere to the company's safety and operational protocols.
- Assist with basic operations/on-site support tasks at properties on an as-needed basis.
- Help keep the inside and outside of the properties tidy, including taking out extra trash and hauling it to a nearby dumpster or drop-off spot.
- Assist with property walkthrough completion on an as-needed basis.
QUALIFICATIONS:
- Prior experience using mobile applications to manage, track, and complete day-to-day work. Technology feels intuitive and not intimidating.
- Must live in Savannah, GA or within reasonable commuting distance.
- This is a physically engaging role. Employees should expect to be on their feet during the vast majority of their working hours, they should be able to lift to 50-75 lbs comfortably/unassisted and should be comfortable going up and down ladders.
- Valid driver's license and upstanding driving record.
- Access to reliable personal transportation.
- A background check will be conducted as a contingency for employment
- Prior experience working in hospitality is a plus, but not required.
COMPENSATION & BENEFITS:
Hourly Rate: $18 - $20
Bonus
Monthly guest satisfaction bonus
Benefits
- Retirement benefits or accounts