Description
COMPANY OVERVIEW:
Get in on the ground floor and grow with us.
Located in Gloucester County, Smedley Law Group, P.C understands the hesitation that comes with seeking a new opportunity. You may worry about appearing like a job hopper or feel uncertain if your experience aligns with your next big step. We get it, and we’re here to ease those concerns. At Smedley Law Group, P.C, we recognize your career ambitions and offer an environment where you can truly thrive, supported by our collaborative and innovative spirit.
Who We Are:
Smedley Law Group, P.C is a trusted name in advocacy and family law, deeply rooted in Woodbury, NJ. Client-focused, our mission is to provide clients with highly skilled, effective, highly personalized representation during tough personal situations, drawing on our team’s unparalleled expertise and dedication to practicing in this single area of law. With a steadfast commitment to excellence and client satisfaction, we specialize in crafting legal strategies tailored to each family or individual’s situation, fostering an environment of trust and respect.
Our team's passion is personalizing our services to each client’s unique circumstances, empowering them to make informed decisions.
Join us and become a part of an elite team where you can elevate your career, push boundaries, and redefine success in family law.
POSITION SUMMARY:
As the Director of Finance and Client Services at Smedley Law Group, P.C, you will play a crucial role in overseeing the firm's financial management, billing operations, and client service efforts. Your keen attention to detail, strong analytical skills, and ability to maintain composure under pressure will be essential in ensuring the firm's financial stability and client satisfaction.
In this position, you will be responsible for managing client billing, payment processing, and financial reporting to maintain the firm's historical collection rate and cash flow. You will also serve as a primary point of contact for billing-related inquiries, resolving client concerns with empathy and professionalism. Your exceptional communication and interpersonal skills will be vital in fostering positive client relationships and ensuring timely, effective communication regarding their accounts.
RESPONSIBILITIES:
- Financial Management and Accounting: Oversee client billing, payment processing, and financial reporting to maintain the firm's historical collection rate as well as manage cash flow.
- Client Services: Serve as a point of contact for billing-related inquiries, resolve client concerns with empathy, and ensure timely communication regarding their accounts.
- Billing Operations: Run pre-bills, revise drafts, and finalize invoices within established timeframes. Address billing concerns promptly and professionally.
- Payment Oversight: Process payments, manage refunds, and ensure compliance with firm protocols.
- New Client Onboarding: Conduct introductory calls, educate clients on firm policies, and ensure all account details are accurately recorded.
- Performance Metrics: Consistently meet key performance indicators (KPIs) to support the firm's financial and operational goals.
QUALIFICATIONS:
- Familiarity with trust accounting and cash flow management is highly preferred.
- 5+ years of experience in the financial management of business functions, client billing, payment processing, and financial reporting
- Strong client services skills with the ability to respond to client questions and de-escalate concerns effectively.
- Advanced proficiency with financial software (e.g., QuickBooks and Timeslips) and Microsoft Office Suite.
- Bachelor's degree in accounting, finance, business administration, or a related field.
- A former role in a law firm or the legal services environment is a plus!
- Excellent communication and interpersonal skills
- Exceptional attention to detail and organizational skills.
- Ability to manage multiple priorities in a deadline-driven environment.
COMPENSATION & BENEFITS:
Annual Salary: Commensurate with experience
Benefits
- Paid time off, including vacation and sick time
- Retirement accounts with company matching benefits
- Workplace perks such as recreation activities, food and coffee, and flexible work schedules
- Collaborative, supportive, and inclusive work culture
- The change to make meaningful impact in a growing firm
Schedule
- M-F 9 to 5 - In Person