Field Service Associate

Company Overview

Hill Country Premier Lodging (HCPL) is a vacation rental management company based in Wimberley, Texas, serving guests and homeowners across the beautiful Texas Hill Country — from Wimberley and Llano to the rivers, ranchlands, and small towns in between.

Guests come to the Hill Country to reconnect with nature and experience a sense of stillness. Our work is about far more than cleaning and checklists — it’s about hospitality, attention to detail, and the small touches that shape every guest’s stay. We deliver thoughtful service, clear communication, and consistently high standards for every property we manage.

Our mission is simple: provide the perfect stay for every guest and complete peace of mind for every homeowner. We believe exceptional hospitality comes from great people, and our team works together to make each property feel perfectly cared for the moment a guest arrives.

Position Summary

Love being on the move and hate the thought of a desk? Hill Country Premier Lodging is seeking a hands-on, full-time Field Service Associate to be the "boots on the ground" behind every great guest arrival. You'll be in and out of our properties daily, doing detailed inspections, handling basic maintenance like changing air filters, and responding to owner requests. If you take pride in the details and want a fast-paced workday spent out in the Texas Hill Country instead of behind a desk, this is the job for you.

What You'll Do

• Perform opening and closing duties at vacation rental properties.

• Perform basic maintenance tasks such as changing AC filters, lightbulbs, etc.

• Clean hot tubs and assist with basic pool cleaning.

• Remove trash from the properties.

• Respond to service requests as the office staff directs.

• Interact with guests and homeowners in a professional manner.

• Update and close work orders in a maintenance management system.

• Other varied duties as assigned.

Required Qualifications

• Own a smartphone to communicate with office staff and access maintenance tickets in the field.

• Able to quickly learn maintenance software.

• Open to learning how to clean pools and hot tubs.

• You have basic repair skills.

• A high school diploma or equivalent is required.

• You're a strong communicator, and you can read, write and speak English.

• Ability to work flexible hours or a variable daily schedule, including weekends.

• Must have a valid driver's license and a clean driving record.

• A dependable vehicle is required; a pickup truck is highly preferred.

• Must be able to pass a background check.

• Able to lift up to 75 lbs.

Compensation, Benefits & More

• Compensation: $17–$18 per hour

Benefits:

• Paid time off such as PTO, sick days, and vacation days

• Health, Dental and Vision insurance

Schedule: Will vary based on business

Job Type: Full-time

Location: On-site in Wimberley, TX