Description
COMPANY OVERVIEW:
Techvestor is a real estate investment and development company specializing in high-yielding short-term rental (STR) projects, commonly referred to as vacation rentals
We help people invest in Airbnbs STR projects passively by investing with us directly to earn tax-advantaged cash flow, equity growth, and risk-adjusted ROIs. Our proprietary platform allows us to operate short-term rentals at a super scale, yielding 42% more revenue and 52% more occupancy. Our approach is to bring an energetic new perspective to the soon-to-be institutionalized asset class of STRs.
This position could be your dream job if:
- You have a passion for the short-term rental industry
- Your tasks are completed from start to finish with consistency.
- Your knowledge of home systems and home repairs is extensive.
POSITION SUMMARY:
As part of the development of our Property Management team, we are looking for an experienced Virtual Property Manager to assist us in providing top-notch guest experiences and stays. We are looking for solution-centered, forward-thinking candidates who are excited to be a part of our growth.
In this role, your primary areas of responsibility will be:
- Guest Communications
- Repair and Maintenance Calls
- Operations Coordination
- Managing Housekeeping Turnover Cleans
- Resolving Guest Disputes
RESPONSIBILITIES:
- Maintain a 5-minute response time to all incoming Guest communications that are received on Airbnb or VRBO.
- Using internal documentation, Google, or other means, to efficiently find solutions for any Guests’ concerns.
- Handle all incoming repair and maintenance calls and guest concerns by SOLVING the issue, keeping the guest informed during the process, and proactively communicating.
- Manage turnover cleans and effectively communicate with housekeepers.
- Address guest disputes in a cordial, polite, and attentive manner.
- Perform detailed data entry for all things related to the role (we document everything).
QUALIFICATIONS:
- Airbnb experience (resolutions center, co-host, other property management, etc.) is required.
- Familiar with VRBO, Hospitable, Guesty, and Uplisting.
- Able to use: Excel sheets, Google sheets, Slack, OpenPhone, Ramp, and Monday.
- Able to work flexible hours, including weekends, if necessary.
- Must have own computer required.
COMPENSATION & BENEFITS:
Monthly: $800 - $1,000 / month