Lead Housekeeper, Vacation Rentals

Austin, Texas is as unique as it is entertaining, which is why it continues to be ranked among the best cities in the nation. With a creative and playful atmosphere, Urban Stay offers premium vacation rentals to guests who want to experience its spirited vibe for themselves.

Founded as a way to escape the corporate grind, we knew that life had so much more to offer outside the rat race: an exploration of new worlds, authentic conversations with friends, and unforgettable memories. UrbanStay aims to help travelers find that same freedom in discovering new places through a stay that inspires them. As a team, we find fulfillment in travel, adventure, and accommodating vacationers in our luxury homes, always with providing 5-star guest experiences as our main focus.

Embracing that mission and vision, we are growing rapidly and have become one of Austin's most sought-after vacation rental companies. As it turns out, authenticity, hard work, and bold action really do pay off.

We are seeking an experienced Lead Housekeeper to oversee the cleaning team here at Urban Stay. This position will include training, scheduling, and inspecting homes to ensure they always meet our standards and protocols.

In order to succeed in this position, you must possess a friendly and positive attitude, be able to delegate effectively, multi-task, and meet deadlines so that our homes are always in tip-top shape to welcome our guests.

A typical day will involve coordinating cleanings between check-outs and check-ins, scheduling and communicating with our contractors and performing inspections to maintain uniform quality standards that are on brand with our commitment to excellence.

• Provide management and leadership to cleaning contractors.
• Implement and maintain our cleaning standards and protocols.
• Train, schedule, and coordinate the cleaning team to ensure timely & efficient turnovers.
• Report any issues, such as repairs, to the General Manager.
• Perform property inspections to ensure that each home is adequately stocked with consumables and that quality standards are met.

• Ability to stand, sit, and walk for extended periods
• Reach overhead and below the waist
• Regularly push, pull, and lift up to 25 pounds
• Occasionally lift or move up to 50 pounds
• Bend, stoop, squat, kneel, and twist

• 2+ years of housekeeping experience, preferably in the vacation rental or hotel industry.
• Proven leadership skills in a management position.
• Familiarity with Breezeway is desired.
• Bilingual in English and Spanish is preferred.
• Strong interpersonal and communication skills.
• Proficient in using phone apps and computers.
• Extremely task-oriented with high standards for quality and accuracy.
• Valid Driver’s License with a clean record and access to reliable transportation.

Annual Salary: $45,000 - $55,000 based on achievement and experience

• Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs