Description
COMPANY OVERVIEW:
Scenic Stays, where the Emerald Coast is our playground!
We know that when guests are booking their trip to Destin and 30A, they are presented with numerous vacation rental companies to choose from. But it’s our commitment to exceptional hospitality that makes us stand out from the crowd and keeps our guests coming back year after year. Our mission is to provide an unforgettable, personalized, and hassle-free experience that our guests will want to share for years.
As a highly motivated team, we bring 200 years of combined hospitality industry experience, ensuring exceptional guest experiences and a desirable work environment for our employees. Our company culture is built on hospitality and adaptability; whether it’s helping guests create their perfect getaway or aiding homeowners with maximizing their rental income – we are always up to meet the challenge.
Have you been looking for an opportunity with a unique hospitality company that values its customers and promises a stand-out professional journey? Apply now!
POSITION SUMMARY:
Scenic Stays is seeking a detail-oriented and analytical Systems and Administration Manager to oversee our property management software, reservation platforms, and accounting systems. The ideal candidate will have a strong background in operations, systems management, or administration within the vacation rental, property management, or hospitality industry. They will be responsible for optimizing our systems to improve efficiency and accuracy, establishing and refining operational procedures, ensuring compliance with regulations, and providing training and support to our team.
RESPONSIBILITIES:
- Systems Management: Oversee and optimize property management software, reservation platforms, and accounting systems to improve efficiency and accuracy.
- Process Development & Implementation: Establish and refine operational procedures, ensuring smooth coordination between departments, including reservations, maintenance, housekeeping, and owner relations.
- Compliance & Reporting: Ensure adherence to local, state, and federal regulations related to short-term rentals and association management. Manage required licensing, permits, and reporting processes.
- Technology & IT Support: Coordinate with IT vendors to manage software updates, system integrations, cybersecurity, and troubleshooting for internal systems.
- Financial Oversight: Assist in budgeting, expense tracking, and financial reporting related to operational systems and administrative functions.
- Vendor & Contract Management: Negotiate and oversee vendor contracts for software, IT services, and operational support.
- Team Support & Training: Provide training and ongoing support to employees on systems, processes, and best practices to improve efficiency and service quality.
QUALIFICATIONS:
- Bachelor's degree in Business Administration, Hospitality Management, Information Systems, or a related field (or equivalent experience).
- 3+ years of experience in operations, systems management, or administration within the vacation rental, property management, or hospitality industry.
- Proficiency in property management systems (e.g., Escapia, Streamline, or similar), reservation platforms, and accounting software.
- Strong analytical, problem-solving, and organizational skills.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Excellent communication and leadership skills with a proactive approach to process improvement.
COMPENSATION & BENEFITS:
Annual Salary: $60,000 - $70,000 based on experience
Benefits
- Paid time off such as PTO, sick days, and vacation days
- Health insurance
- Dental insurance
- Vision insurance
- Retirement benefits or accounts
- Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs
Schedule
- Typically Monday - Friday 9 am - 5 pm. Some Saturday work during the annual meeting season (Oct - Nov).