Harris Vacation Rentals
Published
November 28, 2021
Location
Gulf Shores, Alabama
Category
Job Type
Salary
$50,000
Insurance
Yes

Description

 

COMPANY OVERVIEW:

Harris Vacation Rentals is a locally owned boutique vacation rental company specializing in luxury rentals in Gulf Shores, Orange Beach, and Fort Morgan. We are a company that prides itself on excellent owner service, exceptional guest experience, and outstanding employee culture. We manage over 120 properties along the Alabama Gulf Coast and have created a brand that stands out as one that takes the utmost effort in taking care of or guests, owners, and team members. Founded in 2010, but dating all the way back to 1983, Harris Vacation Rentals is the premier company to suit vacation needs, owner needs, and in return is the most desirable place to work in our industry.

POSITION SUMMARY:

The Quality Assurance Manager is responsible for ensuring all vacation home rentals are
maintained at the highest standard. Management responsibilities include leading a team,
working with vendors, and basic day-to-day operations. The Quality Assurance Manager reports to the COO/CFO.

RESPONSIBILITIES:

Some of the duties and responsibilities include:
● Understand and achieve Company and departmental goals
● Develop departmental metrics and track weekly
● Manage departmental expenses vs budget
● Conduct weekly manager inspections
● Set up inventory system and review weekly
● Monitor and continuously improve the daily operation
● Review and approve payroll on a timely basis
● Schedule team members and duties
● Shop/order for kitchen inventories and damage waiver items
● Review Company point central report and discuss with maintenance supervisor
● Conduct meetings with cleaners/vendors to communicate changes, updates, etc.
● Interview candidates for available positions
● Update processes, procedures, and guidelines to improve the operation
● Troubleshoot daily unplanned issues that occur
● Continuous self-education to improve system knowledge and share with team
● Assist the warehouse as needed
● Monitor questions/answer calls on the Company system
● Review voicemails/text messages and respond promptly

QUALIFICATIONS:

Previous vacation rental and/or operation experience is preferred.
Qualifications include:
● Excellent leadership skills
● Experience managing a departmental budget
● Strong financial and analytical abilities
● Ability to work well in a team environment
● Ability to prioritize and multitask
● Attention to detail and highly organized
● Excellent verbal and written communication skills
● Experience with managing the departmental budget
● Good listening and problem-solving ability
● Comfortable conducting meetings and training sessions with the team
● Adept with office equipment and the ability to work remotely with a reliable phone,
computer and Wi-Fi
● Excellent customer service skills
● The aptitude to learn and understand the vacation rental industry
● Proficient in Microsoft Office Suite and Google Suites
● Ability to work in a fast-paced, ever-changing environment
● High school diploma or associate’s degree

COMPENSATION & BENEFITS:

Salary: $50,000.00

Bonus Details:

Team-based bonus structure that includes cash and vacation rental credit amounts "Beach Bucks."
- Sales Goals
- Trip Insurance Goals
- 5 Star Review Goals
- Business Development Goals

Benefits:

  • Paid time off such as PTO, sick days, and vacation days
  • Health insurance
  • Life insurance
  • Dental insurance
  • Vision insurance
  • Retirement benefits or accounts
  • Gym memberships or discounts
  • Employee recognition programs
  • Workplace perks such as recreation activities, food and coffee, and flexible work schedules

APPLY NOW