Description
COMPANY OVERVIEW:
Do you have a passion for excellence and want to live AND work where you love?
At Big Sky Vacation Rentals, we’re confident you’ll find deep satisfaction in joining our locally operated business, dedicated to managing luxury vacation rentals under the Montana skies. What sets us apart is that our leadership team is actively involved in the day-to-day operations, and each team member is truly a part of the Big Sky Vacation Rental family. Often, large corporations are out of touch with the challenges of working and living in Big Sky, but our down-to-earth approach and work culture set us apart.
While we’re home to the biggest skiing in America, we are so much more than that. Situated just 40 minutes from Yellowstone and surrounded by gorgeous, pristine wilderness, you can explore an overwhelming amount of beauty and activities.
When you apply, you’ll become an integral part of our small team, welcomed to the family with a group of people excited to see you thrive.
POSITION SUMMARY:
Embark on a new path in the heart of Big Sky, Montana, where your strategic mindset will be crucial for our expanding vacation rental landscape.
As our Operations Manager, you’ll shape and sharpen systems, ensuring stellar guest and homeowner experiences. You’ll also collaborate closely with leadership on tech and product application, aligning with our strategic objectives and budget. We’ll also look to you to lead our operational department and craft innovative solutions to elevate our performance with reliability and responsiveness.
What Sets You Apart:
You’re strategic. You think, plan, then act. Every move is well-calculated. You are results-driven, and your actions consistently lead to measurable successes. You thrive under the pressure of a challenge, love to problem solve and the opportunity to improve things incrementally. Keeping your knowledge up-to-date is something you're diligent about, and you're excited to learn as the business grows.
If you’re ready to help shape the future of vacations in Big Sky and are motivated by variety, change, and strategic leadership, we’d love to hear from you today.
RESPONSIBILITIES:
- Oversee departmental budgets, maintain payroll/timecards, and ensure cost-efficient employee schedules.
- Handle recruiting to separations, facilitate continuous training, coaching, and performance reviews. Conduct regular meetings and ensure teams meet accuracy and efficiency targets.
- Organize work order assignments, collaborate with housekeeping, maintenance vendors, and track invoicing essentials, including billable hours and owner statements.
- Develop and execute performance goals, growth strategies, and process efficiencies that foster excellence and expansion.
- Hold teams accountable for commitments while empowering them to excel in their roles.
- Proactively communicate with homeowners, cultivate relationships with strategic partners, vendors, homeowner associations, and other stakeholders.
- Work closely with leadership to refine the company's overarching strategy, ensuring seamless communication across departments and stakeholders.
QUALIFICATIONS:
- 4 - year college degree. A combination of education and experience may be considered
- 2+ years of property management, hospitality, or vacation rental experience
- Advanced knowledge of home systems, maintenance, and troubleshooting
- Minimum of two years experience managing a team or department of people
COMPENSATION & BENEFITS:
Annual Salary: $85,000 - $90,000 based on experience and achievement
Bonus: Discretionary performance-based incentive plan payable bi-annually with potential of earning up to 10% of your annual salary.
Benefits:
- Paid time off, such as PTO, sick days, and vacation days
- Health insurance
- Life insurance
- Vision insurance
- Dental insurance
- Retirement benefits or accounts
- Long-term disability insurance
- Short-term disability insurance
- Wellness programs
- Workplace perks such as recreation activities, food and coffee, and flexible work schedules
Schedule: Able to work regular business hours with the flexibility to work after hours and on weekends as needed.