Description
COMPANY OVERVIEW:
At Minnestay, we provide premium vacation properties for unforgettable trips. As the leading property management company in the Twin Cities, Minnestay is continuously looking for ways to enhance the guest and owner experience, adding a touch of glamor wherever we can.
Whatever brings our guests to Minnesota, we work to make sure their stay is always a flawless one. Our rental management program offers an innovative, full-service approach where homeowners can trust us to handle all their business details. With meticulous planning, we leave nothing to chance, allowing our clients to relax and let us take care of everything.
Are you wondering if you'll fit in?
Here at Minnestay, our core values serve as our compass (W.H.I.T.):
- Will to Win: We turn possibilities into opportunities, relentlessly seeking innovation and growth.
- Hospitality: Exceptional service for our customers and owners is our bread and butter.
- Integrity: We adhere to the highest standards in all our actions, earning the trust of our clients.
- Teamwork: Through accountability and collaboration, we achieve collective success.
We're all about providing professional and financial opportunities to our team members while emphasizing equality. We are slowly developing an inclusive, engaged culture that invites our team members to be their whole selves at work. Does this align with you as well? If so, we invite you to read on and discover whether this role could be the perfect fit for you.
POSITION SUMMARY:
If you're a natural leader, who loves to innovate, and you’re excited by the thought of driving operational excellence, we'd love to hear from you.
As our Operations Manager, you'll be at the helm of our processes, guiding our team to more efficient and streamlined procedures. This is the perfect role for problem-solvers and strategic thinkers who thrive on taking risks to improve the guest experience and create a better work environment. In this position, you'll be at the heart of idea generation, delivering creative solutions to complex problems and building meaningful relationships.
As a leader responsible for ensuring efficiency, productivity, and customer satisfaction, we'll rely on you to inspire your team and reinforce our culture of collaboration.
What would a typical day be like?
Your morning might begin with a team meeting where you discuss operational strategies, followed up by a review of performance metrics to identify areas for improvement. It’ll be essential for you to be able to switch gears easily as you navigate between various tasks like working on a cross-departmental project, troubleshooting an operational issue, or brainstorming solutions to enhance processes. As the day ends, you can take pride in knowing that your strategic decisions are significantly impacting our success and helping ensure we’re offering unforgettable experiences for our clients.
Apply today if you know you’ve got what it takes to meet the challenge and you’re excited to work with a supportive and inclusive team.
RESPONSIBILITIES:
- Develop and implement operational strategies in alignment with the company's objectives.
- Coordinate and manage cross-departmental projects, ensuring seamless communication and process efficiency.
- Oversee day-to-day operations, identifying opportunities for improvement.
- Develop and implement risk management protocols.
- Collaborate with other managers to establish goals for each department.
- Foster a culture of innovation and creativity within the team.
- Analyze current operational performance and develop strategic plans for improvement.
QUALIFICATIONS:
- Bachelor’s degree in business or related field
- 3+ years of experience in operations management, with a track record of leading teams to meet and exceed goals.Excellent problem-solving, strategic thinking, and innovation skills.
- Ability to thrive in a changing, fast-paced environment.
- Excellent interpersonal and communication skills.
- Experience with Google platforms, and Microsoft Office, and proficient technological skills.Ability to take calculated risks, with a history of delivering results.
COMPENSATION & BENEFITS:
Annual Salary: $60,000 - $75,000 based on experience and achievement
Bonus: 20% of a team member's annual salary or hourly wages is available for bonus pay and will be awarded based on meeting company goals and providing that no performance improvement or disciplinary actions have been taken.
Benefits:
- Paid time off, such as PTO, sick days, and vacation days
- Retirement benefits or accounts
Schedule: The schedule for the Operations Manager includes weekdays from Monday-Friday with the flexibility to work evenings and weekends as needed.