Description
COMPANY OVERVIEW:
“Oak Island’s Largest Property Management Company”
Join our organization, where creativity and strategy collide.
We founded our family-run and owned vacation rental company in 1991, shortly after our first visit to Oak Island. Having a deep love for the area, we strive to provide the best experiences possible by constantly improving and evolving our services. We aim to deliver exceptional vacation accommodations where people can relax while supporting local businesses.
With a family-like atmosphere, our team is dedicated to delivering a complete set of property management solutions. Among the many services we offer are reservations, housekeeping, maintenance, and marketing. This full-service model has resulted in us receiving the People’s Choice Award for “Best Beach Rentals” eight times and recognition from the local Chamber of Commerce. Whether a guest or property owner, we treat each customer with respect, attention, and care.
As well as offering many benefits to employees, we believe everyone deserves recognition for their skills and abilities. And, what better place to work than in beautiful Oak Island? Being able to work for a company that supports you while living in a stunning natural setting is a great combination.
POSITION SUMMARY:
Do you enjoy crafting messages that connect with a company's ideal guest? Do you want to work with a team that values human connection, creativity, and the freedom to implement your ideas?
If so, we’d like to hear from you.
We’re looking for a Marketing Communications Specialist who’s eager to learn and grow with us. In this role, you’ll collaborate with the marketing team to develop and execute unique marketing strategies that increase our brand exposure and grow our customer base. On a typical day, you’ll work on creating effective guest emails, updating listings as well as developing promotional materials in line with our marketing plan.
Once hired, you’ll have access to our exciting benefits package, including gym membership discounts, wellness and employee recognition programs, and of course, free coffee to help keep the creativity flowing.
If you’re ready to expand your skills as a marketer with a knack for natural and authentic communications in a dynamic, fun, and informal work culture, apply today!
RESPONSIBILITIES:
- Photograph, edit and sync virtual tours to the company website and channel partner sites and create promotional materials in line with the marketing plan.
- Advocate for guests with issues early in their stay, facilitating speedy responses.
- Identify opportunities to increase brand reputation by responding thoughtfully and professionally to online reviews.
- Maintain existing customer success metrics and data as directed.
- Assist the property management team in identifying the most sought-after amenities and unique features of a vacation rental and craft storytelling copy that amplifies the listing.
- Support the marketing team in updating automated guest emails, guest FAQs, and other website pages as necessary.
- Assist in planning and execution of annual property owners’ celebrations.
QUALIFICATIONS:
- Experience in the hospitality and tourism industry is a plus.
- Photography and video editing skills
- BA in Marketing, Journalism, Communications, or equivalent experience.
- Excellent written and oral communication, a keen visual sense, attention to detail, and a quick wit.
- Proficient in Adobe Creative Suite (particularly InDesign, Photoshop, and Lightroom).
- Proficient in Microsoft Office applications (particularly Excel and Word).
- Valid NC driver’s license with the ability to occasionally operate a company vehicle for work activities.
COMPENSATION & BENEFITS:
Hourly Wage: $18 - $20 based on achievement and experience
Benefits:
- Paid time off, such as PTO, sick days, and vacation days
- Health insurance
- Life insurance
- Dental insurance
- Vision insurance
- Retirement benefits or accounts
- Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs
- Long-term disability insurance
- Short-term disability insurance
- Gym memberships or discounts
- Wellness programs
- Employee recognition programs
- Workplace perks such as recreation activities, food and coffee, and flexible work schedules
Schedule: Regular business hours with the flexibility to be available on weekends and holidays as needed.