Hospitality Leader

COMPANY OVERVIEW:

70 YEARS OF HARD WORK, INTEGRITY, AND RELATIONSHIPS

Seventy years ago, our founder, Annie Bryant Peterson, a single woman in the 1950s, started her own company in the real estate industry - which was unheard of at the time. Through her courage, exceptional business skills, and ability to build quality professional relationships, she shaped the DNA of our business.

Three generations later, we remain family-run and under strong leadership, continuously focusing on the long term, putting clients first, and treating each client as part of our family.

Our company has grown over the years, expanding to offer a range of services, including vacation rental property management, short and long-term stays, real estate services and the iconic Silver Gull Motel on Wrightsville Beach.

Apply today to become a part of our powerful legacy. Our family-style work environment offers ample opportunities for personal and professional growth. With us, you'll surround yourself with the same values that have made us successful for decades.

POSITION SUMMARY:

Hey there, enthusiastic people person with a passion for providing top-quality service!

Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, prepare to begin your dream job as the Hospitality Leader at Bryant Real Estate! We're on a mission to make vacation dreams come true, and we need an energetic, service-oriented superstar to join our team.

Three essential qualifications we’re looking for are:

• Outstanding social skills: You're a natural at building and maintaining relationships, and your "how can I help you?" attitude shines through in every interaction.
• Adaptability: You excel at working in a fast-paced, constantly changing environment and can easily prioritize tasks while maintaining efficiency and high standards.
• Strong leadership: You're not afraid to roll up your sleeves and lead by example, aligning your decisions with our company values and policies.

As the Hospitality Leader, you'll have the chance to significantly impact our guests' experiences, managing housekeeping, linens, and property inventory, providing exceptional guest experience, and always going above and beyond to make every stay memorable and enjoyable.

By joining the Bryant Real Estate team, you will experience growth and development, with ample opportunities to advance your career. Plus, you'll get to work at the beach, immersing yourself in our vibrant beach community while helping guests create lifelong memories.

So, are you ready to dive into an exciting, active, and rewarding career in hospitality? Apply today. We can't wait to welcome you on board and watch you make vacation dreams come true!

RESPONSIBILITIES:

• Supervise housekeeping and inspection activities for 100+ units in coordination with the Housekeeping Manager.
• Coordinate with multiple contract vendors to ensure consistency of standards across all properties and coordinate turn-day cleans for multiple units simultaneously with Housekeeping Manager.
• Deliver linens, bedding, and other items as needed to units.
• Provide excellent guest services and prompt and courteous responses to guests and owners when issues are elevated to your position.
• Ensure that property inventories and inspections are completed on time.
• Maintain stockroom inventory and coordinate with the manager for replenishment.
• Monitor vacant properties and respond to last-minute reservations as needed.
• Communicate with multiple departments as needed to maintain all properties to a high standard.
• Assist Property Managers as well as assist and supervise laundry facilities as assigned.

QUALIFICATIONS:

• Solid multi-tasking skills, along with the ability to meet deadlines.
• Ability to delegate effectively and contribute to a culture that rewards hard work and empowers others to meet high standards.
• Excellent verbal and written communication skills.
• Professional appearance along with a positive attitude.
• A team player and eager to learn.
• Ability to monitor and update tasks and assignments using a smartphone or wireless tablet and familiarity with Microsoft Office is required.
• Prior experience with vacation rental software Track is a plus but not required.

COMPENSATION & BENEFITS:

Hourly Wage: $19.00 - $21.00 based on experience and achievement

Schedule:

• Willingness and ability to work weekends and holidays as business requires (40 hrs/week - some possible overtime in the peak summer season)

Benefits:

• Paid time off, such as PTO, sick days, and vacation days
• Health insurance
• Life insurance
• Dental insurance
• Vision insurance
• Retirement benefits or accounts
• Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs
• Long-term disability insurance
• Short-term disability insurance
• Wellness programs
• Employee recognition programs