Description
COMPANY OVERVIEW:
Hodnett Cooper Vacation Rentals is a locally owned family business with more than 30 years of experience as a mainstay in vacation rentals and real estate in the Golden Isles. St. Simons Island and the surrounding area are beautiful destinations and we welcome more than 2.4 million visitors to our area each year.
Hodnett Cooper Vacation Rentals specializes in St. Simons Island rentals along the southeast coastal region of Georgia. We pride ourselves in being St. Simons Island’s comprehensive resource for vacation rentals and coastal Georgia information, featuring over 300 vacation rental homes and condominiums as well as a collection of luxury vacation rentals on St. Simons Island. Our vacation specialists are here to assist in planning the perfect getaway for Island visitors.
The Hodnett Cooper Vacation Rentals team is dedicated to making the St. Simons Island rentals experience smooth, stress-free, and enjoyable and the team has more than 150 years of experience combined with over 25 full-time employees. Our staff is knowledgeable about the area and our properties, passionate about St. Simons Island, and eager to share all the unique things the island has to offer.
POSITION SUMMARY:
Searching for a detailed and proactive Property Management Coordinator with a strong ability to problem solve, manage multiple tasks at once, and receive and process information from multiple sources. The ideal candidate is task-driven, outgoing, and capable of working independently. This team member will be responsible for walking communities on a daily basis while liaising with owners, vendors, and team members. The secondary will be a variety of administrative tasks including but not limited to: scheduling meeting dates, coordinating correspondence, record keeping, logging upcoming projects, gathering quotes, and ordering supplies.
RESPONSIBILITIES:
- Provides support and maintains open lines of communication to ensure HOA issues are handled appropriately and in an organized timely manner
- Maintains working relationships with inter-departmental staff, HOA management, vendors, and residents
- Actively participates in HOA team meetings
- Assist in the daily operation of the HOA offices and administrative duties for the HOA division.
- Perform administrative assistant functions including but not limited to: record keeping, filing, mail collection/ distribution, word processing, data entry, maintaining and replenishing office supplies, and other essential needs as required.
- Perform regular property walk-throughs individually and with HOA team members noting areas in need of attention.
- Assist in the monitoring of vendor performance, the vendor license, and Insurance Expirations.
- Coordinate and track important dates for meetings, such as seasonal board meetings, and annual, and budget meetings complying with HOA-specific notice requirements.
- Drafts edits and prepares correspondence, minutes, reports, and other material for board members, owners, guests, management & vendors
- Provide and maintain a log of upcoming projects, board, and homeowner questions/suggestions for improvements.
- Ensure that the telephone is answered properly, and messages are handled courteously, accurately, and responded to in a timely manner, within 24 business hours.
- Ensure that all e-mails are responded to appropriately and in a timely manner, within 24 business hours.
- Assist with gathering quotes & proposals for projects for the community.
- Daily support of supply ordering for Maintenance, Housekeeping, and the Office(s).
- Assist in posting all agenda/meeting notices to owners and HOA websites (if applicable).
- Special projects as instructed.
QUALIFICATIONS:
- 1 to 2 years of customer service experience
- Excellent written and verbal communication skills
- Demonstrates ability to prioritize work and manage time, often under pressure
- Hard-working, detail-oriented, and committed to producing great end results
- Strong analytic skills
COMPENSATION & BENEFITS:
Annual Salary: $32,000 - $38,000
Benefits:
- Paid time off such as PTO, sick days, and vacation days
- Health insurance
- Life insurance
- Dental insurance
- Vision insurance
- Retirement benefits or accounts
- Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs
- Workplace perks such as recreation activities, food and coffee, and flexible work schedules