Description
COMPANY OVERVIEW:
Love hospitality? So do we!
Beach Properties of Hilton Head has been a leader in the rental industry since 1995. Located on beautiful Hilton Head Island in South Carolina, we offer an array of rental options for visitors and locals alike. From luxurious beachfront homes to stunning villas nestled among the trees, we aim to ensure that all guests have access to the perfect vacation home.
We're confident you'll enjoy working with Beach Properties of Hilton Head because our employees enjoy flexible scheduling, competitive pay, and the opportunity to work in one of the most beautiful settings in the country. Our company culture is friendly and family-oriented, making it an ideal environment for those looking for supplemental income or a full-time career path.
If you’re excited about a career with Beach Properties of Hilton Head, we’d love for you to apply today.
POSITION SUMMARY:
Become our Guest Services Coordinator and enjoy a job that is both rewarding and challenging.
This role extends beyond routine tasks. In this position, you’ll be a crucial part of our team, helping to deliver on our promise to provide unforgettable vacation experiences. You’ll work closely with our Operations Department as the bridge that maintains solid communication between departments, flawlessly coordinating daily activities and ensuring the successful execution of monthly and annual projects to ensure guest services run smoothly.
A typical day in this role may include:
- Juggling a wide array of projects like housekeeping, maintenance, inspector scheduling, lost and found management, supply room inventory, and more.
- Ensure communications with guests, property owners, vendors, and associates are on point.
- Handling phone work with a poised and patient attitude, resolving issues, assigning tasks, and keeping track of daily activities.
Your ability to multitask, navigate a fast-paced environment, and exercise stellar time management will be paramount.
Think you have what it takes?
Submit your application today and embark on an exciting journey to join our team in this breathtaking setting. We can't wait to welcome you!
RESPONSIBILITIES:
- Projects will include but are not limited to housekeeping, maintenance and inspector scheduling, lost and found, ordering and inventory of supply room, workers comp & general liability, bi-annual HVAC service coordination and maintenance inventory & deep cleaning tracking
- Coordinating communications with guests, property owner’s vendors, and associates
- Extensive phone work, including problem-solving, delegation, and follow-up on daily activities
QUALIFICATIONS:
- Experience in the Hospitality Industry preferred
- Bachelor’s Degree or Equivalent preferred
- Previous customer service experience
- Strong communication skills, both verbal and written
- Organizational skills with strong attention to detail
- Knowledge of Excel, Word, and misc. programs
COMPENSATION & BENEFITS:
Hourly Wage: $18 - $20 based on achievement and experience
Benefits:
- Paid time off, such as PTO, sick days, and vacation days
- Health insurance
- Life insurance
- Dental insurance
- Vision insurance
- Retirement benefits or accounts
- Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs Long-term disability insurance
- Short-term disability insurance
- Gym memberships or discounts
- Wellness programs
- Employee recognition programs
- Workplace perks such as recreation activities, food and coffee, and flexible work schedules
Schedule: Ability to work Monday thru Friday 8:30 am to 5:30 PM. This position will also require weekend coverage as business and seasonality requires.