Two Pines Properties
Published
April 18, 2022
Location
Big Sky, Montana
Category
Job Type
Salary
Annual Salary: $100,000.00 - $125,000.00 with on track earning of $200K-$250K OTE
Insurance
Yes

Description

COMPANY OVERVIEW:

Two Pines Properties is the largest locally owned and operated vacation rental company in Big Sky, Montana. Wes & Alex Hoecker, husband, and wife-duo, started the company in 2014 with a single 2-bedroom condo and have quickly grown to be one of the most successful property management companies in the Big Sky area with over 85, extreme-luxury residences. A number that increases almost weekly. Two Pines Properties has been voted 'Best Property Management Company' by Explore Big Sky Magazine for 3 years, consecutively. In a resort community steeped with competition in the vacation rental market, Two Pines Properties stands out with a simple yet powerful leading motivation: provide the best possible service. Two Pines Properties cares deeply about the partnerships they have with their clients and community and attacks goals, issues, growth with a relational mindset. The Two Pines Team is hungry, innovative, and quite frankly, a force to be reckoned with. Our work culture is healthy and dynamic with an intentional focus on positivity and communication.

POSITION SUMMARY:

The General Manager at Two Pines Properties will report directly to Wes and Alex, owners, and collaborate with all members in the company: operations, maintenance, guest services, and administration. The GM will also spearhead client satisfaction and new client onboarding care. With the level of immense growth Two Pines is experiencing, the General Manager will be crucial in helping maintain quality control for clients and guests alike.

In the vacation rental world, every day can look different. Property maintenance issues can create an entirely different workflow for the day than an internal systems review day. The day can be entirely on the computer, or around the Big Sky area meeting with clients, vendors, or guests. It's dynamic.

RESPONSIBILITIES:

Responsibilities are to:

  • Demonstrate a full commitment to providing the best possible experience for clients, guests,
    and employees
  • Responsible for maximizing revenues with efforts to retain staff and achieve high return-guest
    outcome
  • Monitor inventory of supplies both for office and properties
  • Research and implement systems to help the company with efficiency and revenue goals
  • Promote full customer satisfaction
  • Ensure that all guest and client-related issues are resolved in a manner consistent with the
    company goals objectives
  • Recruit qualified applicants
  • Train employees in accordance with company standards
  • Communicate all policies and procedures to staff
  • Conduct regular meetings with staff to provide various information including companywide
    goals and expectations
  • Build solid client relationships in the Big Sky area as well as with other managers and staff
  • Adhere to federal state as well as local laws employment-related laws regulations

QUALIFICATIONS:

  • Proven experience as a General Manager or similar executive role
  • Experience in planning and budgeting
  • Knowledge of business processes and functions (Guest services, hospitality, client services, operations, etc)
  • Strong analytical ability
  • Excellent communication skills
  • Outstanding organizational and leadership skills
  • Positive mindset
  • Problem-solving aptitude
  • BSc/BA in Business or relevant field

COMPENSATION & BENEFITS:

Annual Salary: $100,000.00 - $125,000.00 with on track earning of $200K-$250K OTE 

Bonus Details: Annual bonuses available with a review of KPIs and annual evaluations including merit and COLA considerations along with market adjustments for cost of living adjustments

Benefits:

  • Paid time off such as PTO, sick days, and vacation days
  • Health insurance
  • Retirement benefits or accounts
  • Commuting/travel assistance
  • Workplace perks such as recreation activities, food and coffee, and flexible work schedules
  • Use of company vehicle when available
  • Season Ski Pass

Two Pines Properties Press Releases

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