Description
Join TravelNet Solutions as a Developer Advocate
At TravelNet Solutions (TNS), we combine deep hospitality expertise with forward-thinking technology and a customer-obsessed mindset to help property managers win. TNS is proud to be named an Inc. 5000 Fastest Growing Company in America and a People’s Choice Award winner, reflecting our commitment to innovation, service, and customer success.
About TravelNet Solutions
For over 21 years, TravelNet Solutions has provided integrated software and marketing solutions for the hospitality industry, anchored by our flagship Track Property Management System and other products under the Track banner.
Our single-vendor ecosystem equips growing vacation rental companies with all the enterprise-class tools they need to scale. With ongoing investments in platform development, 70+ integration partners, and a growing suite of native features, Track, built on a customer-obsessed mindset, empowers hospitality professionals to achieve digital transformation and operational excellence.
Our Core Values reflect the behaviors that shape the tone of how we work with each other, our partners, and our customers:
- Serve Others: Nurturing growth to help others succeed.
- Grit: Taking ownership and never giving up on what matters most.
- Create the Future: Innovating to disrupt the status quo.
Why Join Us?
- Be part of a fast-moving, dynamic team focused on growth and success.
- Work alongside a talented, collaborative, and supportive team.
- Work for a portfolio company offering a one-vendor solution for SaaS technology, marketing, and distribution.
- Help reshape the hospitality industry through technology and service innovation.
Position Summary
We are seeking a passionate and technically strong Developer Advocate to serve as a bridge between our engineering teams, partners, and the broader developer community. In this role, you will be an evangelist and help developers successfully adopt our APIs and integrations, represent the company at industry events, and ensure our technical documentation and code samples are best-in-class. You will combine hands-on technical expertise with strong communication skills to educate, support, and advocate for developers and partners building on our platform.
Responsibilities
Developer & Partner Enablement
- Serve as the primary technical point of contact for developers, customers, vendors, and partners using TNS APIs and integrations
- Provide hands-on technical support and troubleshooting for implementation and integration issues.
- Guide developers and partners on API usage, integration patterns, and implementation best practices
Documentation & Code Ownership
- Own, Maintain, and continuously improve API documentation, developer guides, and technical tutorials
- Create and maintain and share high-quality code samples, reference implementations, and example projects on readme.io
- Collaborate with Engineering and Product teams to ensure documentation remains current with product releases
Developer Community & Evangelism
- Represent TNS at user conferences, partner events, webinars, and industry meetups
- Deliver technical presentations, product demos, and workshops for developers and partner audiences
- Build and maintain strong relationships within the developer ecosystem through in-person and virtual engagement
Partner Integrations
- Partner closely with the Partnerships and Business Development teams to support and certify new vendor integrations
- Validate technical compatibility, integration quality, and adherence to platform standards
- Provide feedback to internal teams to improve APIs, tooling, and overall developer experience based on partner needs
Required Qualifications
- 3-4 years experience as a Developer Evangelist, Developer Advocate, Solutions Engineer, or similar role working with partners, vendors, or third-party integrations
- 3-4 years of experience with REST APIs, SDKs, system integrations, authentication methods (OAuth, API keys), and web services
- Proficiency in at least one modern programming language (e.g., JavaScript, PHP, Python, Java, or similar)
- Experience writing technical documentation and developer-facing content
- Public speaking experience or comfort presenting to technical audiences
- Excellent communication skills, with the ability to explain complex technical concepts clearly
- Willingness and ability to travel to conferences and partner locations
Compensation:
Annual Salary: $100,000 - 120,000 + incentive based bonus on company results
Perks and Benefits:
- Full medical, dental, and vision coverage
- Flexible Paid Time Off
- Unlimited access to professional training and development
- Health Savings Account with up to a $2,000 annual match
- Up to $900 in annual Wellness Rewards
- Flexible work environment
- Free life insurance and long-term disability coverage
- Flexible Spending Accounts
- Retirement plan with employer match
- $150 quarterly gift for personal use
- Competitive wages
- Work with an amazing team!
Work Schedule
Monday to Friday, Core Business Hours (8 to 5 CST) can be in any timezone