Description
COMPANY OVERVIEW:
Located in the heart of Palm Springs Uptown Design District, Flannery Exchange is a mixed-use space providing desert guests and residents the opportunity to work, play, shop, dine, and celebrate.
Conceptualized and designed by founder Mike Flannery, who founded Acme House Company, our philosophy for what a workplace should be has translated perfectly into our local coworking and event space. With the incredible amenities and aesthetic ACME House Co. is known for, Flannery Exchange has become a hot spot for working, creating, and building community.
We love what we do and the people we do it with. We've worked hard to create an environment where our staff feels valued and enjoys being team members with over-the-top compensation packages. We are excited to meet you!
POSITION SUMMARY:
The Community Manager role offers a perfect mix of fun and professionalism for someone who is outgoing and enjoys managing multiple projects simultaneously.
In this position, you'll lead the general operations of the space as well as sales, customer support, and onboarding new members. It is essential for this role to rent out our spaces systematically to ensure every sale goes smoothly and to create intelligent processes for all items that eliminate the need for additional staff and improve efficiencies. As a result, you'll be required to ensure that we're offering our clients the highest level of service across the property to foster a deep sense of community within the coworking environment.
This is the perfect opportunity for you if you want to further your career in Property or Hospitality Management, have a strong presence, and are goal-oriented.
*Note: Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions.
RESPONSIBILITIES:
- Set the tone for the building, front desk, and partnership interactions with our onsite tenants, conference room clients, and management.
- Sales and retention - increase revenue!
- Manage and oversee membership needs, events, and administrative duties, the front desk, including supply stock, vendor relations, scheduling, budget management, and member services.
- Manage the AR/AP quality control, contract, lease, and insurance management.
- Responsible for member engagements, community events, and supporting member networking
- Assist with Marketing for social and promotions, community grassroots info, not print or web.
- Ensure an excellent experience for all members, prospective members, and guests while in the Space; model and exemplify hospitality excellence at all times.
- Collaborate with the Director of F&B on events.
- Manage the Custodian role by mentoring and ensuring this role is effective and efficient
- Work with vendors to effectively operate HubSpot to run all business process automation.
- Any other task/project that comes up from time to time
QUALIFICATIONS:
- Property Management or Hospitality Management experience is highly preferred
- 2-3 years of management experience
- Great presence and connection with others
- Natural customer service qualities
- Ability to supervise employees effectively
- Adhere to all HR processes
- Passion for helping others
- Technically savvy - current with tech apps
- Flexible and Urgent - can change courses quickly
COMPENSATION & BENEFITS:
Annual Salary: $75,000 - $95,000
Bonus Details: Bonus opportunities based on individual and company performance.
Benefits:
- Paid time off, such as PTO, sick days, and vacation days
- Health insurance
- Life insurance
- Dental insurance
- Vision insurance
- Retirement benefits or accounts
- Tuition reimbursement
- Employee recognition programs
- Workplace perks such as recreation activities, food and coffee, and flexible work schedules
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk, see or hear. The employee is frequently required to stand and walk, use hands to fingers, handle or feel, and reach with hands and arms.